ABOUT US

Our Mission: Helping people maximize their personal and professional development

Who are we?

CUNA's Center for Professional Development (CPD) is the premier provider of educational products and services to the credit union system. The Center for Professional Development is dedicated to providing your credit union with training for every operational area, from front-line staff to lending to management. And CPD provides this training in a variety of learning formats and delivery channels including - schools, conferences, self-study certification programs, educational print, video, and eLearning options.

Experience Learning - What does that mean?

In life, there are two types of learning. We either learn about something or we learn to do something. CUNA's CPD helps credit union staff and volunteers learn to do their jobs better. Most training and development provides participants theory and information. CPD goes beyond theory and information to application. Our participants experience learning. Our objective is to help individuals realize personal ambitions and potential. We are committed to providing exhilarating training options which will inspire and challenge you to not only survive, but thrive!

100% Guarantee

The Center for Professional Development is committed to providing a quality learning experience with cutting-edge topics and expert instructors. If for some reason you are not fully satisfied, contact us and we'll send you a full refund or credit toward another conference, school, or institute.

Our Training Resource Portfolio

We offer more than 50 educational programs and events providing outstanding training for credit unions of any size. Credit unions choose from a variety of educational options which are all taught by nationally recognized experts. Our educational programs are recognized industrywide as providing high-quality instruction that gives attendees new skills, knowledge, and heightened confidence. Also see our eLearning options.

Self-Study Certificate/Designation Programs

• Staff Training and Recognition Program (STAR): Training for front-line and operational staff.
• Management Enrichment Program (MERIT):Designed for both beginning and experienced supervisors and managers.
• Volunteer Achievement Program (VAP): Complete orientation and training on credit union operations for volunteers.
• Volunteer Leadership Program (VLP): Advanced-level strategic courses for volunteers.
• Certified Executive Program (CEP): Strategic management college-level courses for managers and senior level staff.
• Regulatory Training and Certification Program (RegTraC): Basic and advanced compliance training for staff, managers, and compliance officers.

eSchools & Webinars

• eSchools: Many of our highly acclaimed schools are now available online. Just like in face-to-face classes, you'll see and hear a presentation, ask questions of the instructor, and refer to handouts. You may attend the complete eSchool or individual CPD Webinars.
• CPD Webinars: Learn right from the comfort of your own office. Pick up new skills and keep up with daily responsibilities with our 1 ½ to 2-hour Webinars.

CPDOnline

• CPDOnline: A yearly subscription offers unlimited online access to nearly 70 self-study courses from CU Advance, STAR, RegTraC, MERIT, and VAP certificate programs. Courses are available 24/7 and may also be purchased individually or by subscription.
• Online Course Exams: Convenient online exams let you know right away if you've passed the course.

Audio Conferences

Hot topic and current issue audio conferences are offered throughout the year. These affordable options bring the information you need right to your office.

Publications

• Credit Union Magazine: This monthly publication covers issues of vital interest to management, staff and volunteers. It's the most widely read credit union periodical in the nation—giving you what you need to know when you need to know it.
• Directors Newsletter: Give your directors a tool to help them do their jobs better—Credit Union Directors Newsletter. It covers changes in operations, services, and regulations affecting credit union policies. Special reports take an in-depth look at the most important topics of the year.
• Credit Union Executive Newsletter: Delivers practical operational advice from experts 21 times a year.
• Credit Union Front Line: This monthly newsletter empowers tellers, call-center staff, and MSRs to improve service and sales. Credit Union Front Line is packed with sales strategies, risk-management tactics, and real-life examples of outstanding member service.

Books

A wide variety of ready references, handbooks, and manuals address topics of current and enduring interest including lending, compliance, management, front-line training, operations, and much more.