Creating Member Loyalty^TM System of Training

Sales Leadership

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Sales leadership for credit union credit union managers

Credit union managers are the link to long-term, sustainable results for any training solution targeted to staff.

Sales Leadership Strategies consists of three (3) programs:

• Sales Leadership Strategies – Helping front-line managers transition from an operations focus to a sales management focus.
• Call Center: Coaching – Providing the tools to support and strengthen sales and service effectiveness.
• Sales Accelerator – Providing necessary skills required to put strategy into action.

Leadership/Coaching Competencies
Research clearly shows that among all the elements necessary to create and maintain organizational sales effectiveness, none is more critical than a strong leadership system. Yet, frequently frontline staff are promoted to management roles without the additional tools necessary to coach, develop, and lead their staff successfully. CUNA’s Creating Member Loyalty^TM Sales Leadership Programs provide behaviors, processes, and strategies for managers to consistently reinforce credit union initiatives and develop staff.

• Plan strategic activities to help meet corporate/branch goals
• Translate strategy into clear targets and action plans
• Coach employees to strengthen skill and competency levels
• Evaluate sales performance against targets
• Function as a role model for all expected behaviors

The implementation process is simple and straightforward. To learn more contact us or call 800-456-0543. We’ll be happy to answer your questions and show you how easy it is to bring the training system to your credit union.