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Click for details on America's Credit Union Conference 2007

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2007 eSchools

Succeeding in Member Sales eSchool

January 9–February 13, 2007
Four classroom sessions held
2:00–3:30 p.m. Central Time
(3:00–4:30 p.m. EST, 1:00–2:30 p.m. MST, 12:00–1:30 p.m. PST — Confirm the relative time in your area by visiting www.time.gov)

ABOUT THIS ESCHOOL
Just as a building needs a strong foundation, a sales culture cannot succeed without laying the proper groundwork. Sales Success for Member Contact Staff will inspire new sales people, rejuvenate veterans, and help non-sales professionals become an effective part of the sales team. All employees need this training for projecting a professional image in your credit union.

Just interested in a specific session? Select individual sessions are available as a webinar for only $219 each. Click here to see a list of related webinars you can register for.

CLASS SCHEDULE

Jan 9, 2007

Building the Foundation for Outstanding Member Service

Jan 23, 2007

Inquiring & Listening for Member Needs

Jan 30, 2007

Linking Member Needs to CU Service

Feb 13, 2007

Closing Member Sales With Confidence

For more program content information or to request a brochure, call 800-356-9655, ext. 4249 or e-mail elearning@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.

Affiliation with CUNA/League is required for attendance.

TUITION
Registration Fee, Attendee: $795 per person
CUNA Council Members receive a $100 discount

Just interested in a specific session? Select individual sessions are available as a webinar for only $219 each. Click here to see a list of related webinars you can register for.

WHO SHOULD ATTEND
These sessions are appropriate for any member contact staff, including tellers, MSRs, call center reps, or any other staff having daily member contact.

TOPICS & OBJECTIVES

INSTRUCTORS

FREE PUBLICATIONS
Try one of these publications free when you register for this program!

Credit Union Magazine (6 months free!)
Directors Newsletter (6 months free!)
Executive Newsletter (6 months free!)

Find out more about these publications

CANCELLATIONS
Cancellations received in writing (via fax 608-231-4327) seven or more days before the start of the program are eligible for a refund of the amount paid minus a $200 administrative fee. No refunds will be granted if cancellation is received six days or less before a program begins. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax an updated registration form, listing the new participant and who they will be replacing.


Download the complete brochure

100% Guarantee
CUNA Center for Professional Development is committed to providing a quality learning experience with cutting-edge topics and expert instructors. If for some reason you are not fully satisfied, contact us and we’ll provide you a full tuition refund or credit.

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