CUNA Regulatory Compliance eSchool: Introduction
Instructors

Instructors

  Mary-Lou Heighes, CUCE

Mary-Lou has been involved in the credit union movement since 1989. She has been involved in all areas of credit union operations: general operations, marketing, collections, lending, and compliance. She is a CUNA certified Credit Union Compliance Expert (CUCE) and is president of Compliance Plus, Inc., which provides strategic planning, training, compliance, and consulting services to credit unions. Mary-Lou was the senior research and information consultant for the California/Nevada Credit Union League for seven years, and since founding her company in 2000, has provided training for credit unions and leagues around the country. Prior to her tenure at the league, she spent five years in the credit union trenches.

  Bill Klewin

Bill is vice president and staff director of the Lending Lab in the Lending Services Enterprise for CUNA Mutual Group. He joined CUNA Mutual Group in 1986 as assistant counsel specializing in consumer legislation and consumer lending.

Before joining CUNA Mutual Group, Bill maintained a private practice, concentrating on commercial and business law. Bill is a regular contributor to Credit Union Magazine on lending and regulatory compliance and is a frequent speaker at credit union conferences. Bill is a member of both the Wisconsin and American Bar Associations.

  Tyler Parker

Tyler is a nationally recognized speaker on financial institution operational and compliance topics, who over the last 20 years has taught compliance programs for 45 Credit Union Leagues, the Credit Union National Association (CUNA), the National Credit Union Administration (NCUA), and numerous credit unions and financial institutions.

  RaAnn Wood, CUCE

RaAnn is the CEO of California Center Credit Union. Before joining the credit union, RaAnn was with the California Credit Union League where she served as the professional networks manager in the education and training department following five years with the league's research and information department. RaAnn's career with credit unions began in 1975, and she has since worked in mortgage banking, with savings banks, and with thrift and loan companies. She is a CUNA Certified Credit Union Compliance Expert (CUCE) and has enjoyed working in the compliance arena as a compliance officer and as a compliance trainer in several financial service industries.