eLearning & Webinar Computer Requirements

What are the system requirements for setting up my computer?

System Requirements for Event Manager for Windows:

Microsoft Windows 95, 98, ME (Millennium Edition), XP, NT, or 2000
Intel Pentium 166 MHz or faster processor
32 MB RAM (64 MB recommended)
Microsoft Internet Explorer 4.x or later, Netscape Navigator 4.x, or AOL 5.0 or later
JavaScript and cookies enabled on the Web browser; ActiveX enabled on Internet Explorer
56K or faster Internet connection

System Requirements for Java Event Manager:

Computers running Microsoft Windows
Microsoft Windows 95, 98, ME (Millennium Edition), XP, NT, or 2000
Intel Pentium 166 MHz or faster processor
32 MB RAM (64 MB recommended)
Microsoft Internet Explorer 4.x or 5.x, or Netscape Communicator 4.x
JavaScript and cookies enabled for the Web browser
56K or faster Internet connection

Computers running Mac OS
MRJ (Macintosh Runtime for Java) 2.1.4 or later
PowerPC (G3 preferred)
64 MB RAM
Microsoft Internet Explorer 4.5 or a later version. Netscape Navigator for Mac OS does not support Java 1.1.
JavaScript and cookies enabled for the Web browser
56K or faster Internet connection

Computers running UNIX (Solaris or Linux)
166 MHz CPU or faster processor
32 MB RAM
Netscape Navigator 4.6 or a later version
JavaScript and cookies enabled for the Web browser
56K or faster Internet connection

Audio Requirements: Separate phone line to receive the audio portion of the program via a conference call format, also known as an audio bridge.

What do I have to do to prepare my computer for the eSchools?
To participate in an event, you must use the Event Center software, called Event Manager. Your event host specifies whether you must use platform-specific Event Manager software or the Java Event Manager.

Event Manager for Windows: Your Event Center Web site automatically installs Meeting Manager for Windows—a plug-in for your Web browser—when you either enroll for or join an event. You can also set up Event Manager at any time, by doing any of the following. Go to: https://cuna.webex.com.

• Click New User on the navigation bar, and then follow the instructions on your screen.
• Expand Set Up on the navigation bar, click Event Manager, and then follow the instructions on your screen.
• Download the Event Manager Installer: Expand Assistance on the navigation bar, click Support, and then click Download Event Manager Installer for Windows.

Java Event Manager: If the host requires you to use the Java Event Manager, which runs on the Windows, Mac OS, and UNIX platforms, you need not download or set up any software on your computer. Once you join an event, the Java Event Manager automatically runs in your Web browser.

What name should I log in with?
You will be working with participants from credit unions around the country. Please log in with your first and last name.

What if I am having technical difficulties?
Should you experience any challenges logging on to your eSchool or Webinar, please contact our live technical support line 24 hours a day, 7 days a week at: 888-782-4301 or 719-325-5356. You can also email internetservices@permconf.com

Shortly before your first virtual session, you will receive an email containing the phone number and password for dialing into the audio bridge as well as the log in information for the online portion. If you are unsure of the phone number on the day of class, please call us at 1-800-356-9655, extension 4249.

What is an audio bridge?
An audio bridge is the term for the "conference call" you will participate in via the telephone. An audio bridge allows us to connect participants from around the country via the telephone, as well as allowing you to mute your phone and use other features that may not currently be available on your phone.

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