CPDOnline


Schools & Conferences


Self-Study Certificate Programs


Seminars in a Box


Training on Demand


Webinars & eSchools


Creating Member Loyalty


Audio Conferences


Books & Videos


All Training Events Calendar


Training Home


Log In

 

CPDOnline


Webinars & eSchools

 

Training and Development Resources

 

HR & Trainers Corner


CU Magazine & Newsletters


Compensation Resources & HR Services


CUNA Councils



Legislative Affairs Political Affairs Compliance Regulatory Advocacy
Training Products & Services Research & Statistics Strategic Services Consumer Information

 2008 Archived Webinar

Frontline Attacked: False Identification, Counterfeiting & Scams

This webinar is being offered live on
October 16, 2008

Access this archived webinar
please read Archive Webinar Overview below before accessing

Access available October 16, 2008–April 16, 2009
Tuition: $219 for the archive webinar (live webinar not included)
CUNA Council and CPDOnline members receive a $50 discount.
Subscribers to CU360 Online Research & Advice Portal receive a $50 discount.
Please note: Only one discount valid per webinar registration.

ABOUT THIS ARCHIVE WEBINAR
Protecting your credit union and its members is everyone's responsibility including front-line staff. False identification, counterfeit items, and scams that can fool an untrained person mean major losses for the financial institution. This program will instruct those staff members most likely to encounter these attacks how to identify and stop the criminal.

TOPICS & OBJECTIVES
Learn to detect altered and counterfeit items including:
  • Techniques: chemical alterations and others
  • Security features
Understand internal controls including:
  • Embezzlement
  • Who's responsible for detecting dishonest activities
  • Suspicious signs
Explore how to protect members against fraud including:
  • Different types of scams and how to avoid them
  • Understand how criminals create counterfeit items and how to detect them
  • Understand the basic scams used against our members
WHO SHOULD ATTEND
This webinar is designed for front-line staff, tellers, member service representatives, and all operational staff who need to understand fraud and security issues.

Affiliation with CUNA/League is required for attendance.

For more program content information, call 800-356-9655, ext. 4249 or e-mail training@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.

INSTRUCTORS
Barry Thompson
Security and compliance "guru" Barry Thompson is a nationally recognized speaker, consultant, writer, and retired banker with almost 25 years of service in the financial institution industry. He writes a monthly column for Thomson Financial Publications, the "Pratt Security Newsletter," and he is a contributor to Bankers Hotline, bankeronline.com, and other financial publications.


ARCHIVE WEBINAR OVERVIEW
Archived CUNA Webinars enable staff to pick up new skills and keep up with daily responsibilities. Viewing a archived webinar will enable you to see and hear a presentation, questions of the instructor, and refer to handouts. You need only a computer with an Internet connection and speakers. If you have a computer projection screen, it's easy to provide this training to a whole roomful of staff!

Use our 90- to 120-minute archived webinars as part of a full day of training by gaining knowledge and ideas at the webinar, then spend some time discussing how the new information applies to your credit union.

A single session archived webinar will be made available usually within 48 hours of the live event and a two session archived webinar will be made available within 48 hours of the conclusion of the second session. By registering for this archived webinar, you will receive unlimited access until the end date listed above. No access to this archived webinar is provided after the end date listed above.

FREE PUBLICATIONS
Try one of these publications free when you register for this program!

  • Credit Union Magazine (6 months free!)
  • Directors Newsletter (6 months free!)

Find out more about these publications


CANCELLATIONS
Cancellations received in writing (via fax 608-231-4327) before October 16, 2008 are eligible for a refund of the amount paid minus a $50 administrative fee. No refunds will be granted for cancellation requests received on or after October 16, 2008 or for registrations received on or after October 16, 2008. Substitutions are accepted anytime prior to October 16, 2008 at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing.


100% Guarantee
CUNA Center for Professional Development is committed to providing a quality learning experience with cutting-edge topics and expert instructors. If for some reason you are not fully satisfied, contact us and we’ll provide you a full tuition refund or credit.

Not finding what you're looking for? Click here to submit your topic suggestion or question.

Copyright © Credit Union National Association, Inc.