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Self-Study Certificate Programs 
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2008 Archived WebinarDeveloping Relationships Through Staff CommunicationAccess available July 30, 2008–January 30, 2009
Tuition: $219 for the archive webinar (live webinar not included) ABOUT THIS ARCHIVE WEBINAR Communication provides the link through which information is shared, opinions are expressed, feedback is provided, and goals are formulated. Work cannot be done without communication. It is necessary to communicate in order to advise, train, and inform. Staff at your credit union must translate the credit union's goals into actions and results. In order for this to happen all forms of correspondence must flow freely throughout the organizational structure. There is also a correlation between the willingness of every level of the organization to communicate openly and frequently, and the satisfaction expressed by the workers. Most organizational predicaments from misunderstandings to disasters and from small frustrations to major morale problems, can be traced back to either a lack of communication or ineffective technique. The process of communication will be examined. Each component will be studied and the participants will be given practical advice on how to increase their propensity for successful communication. There is no communication unless there is understanding. It is not simply a matter of how much one communicates, but how well. TOPICS & OBJECTIVES Developing Relationships Through Staff Communication
Through this webinar you will:
CEOs, managers, branch managers, or any staff interested in learning how to enhance his or her communication skills. Affiliation with CUNA/League is required for attendance.
INSTRUCTORSElaine Beaubien Elaine is a respected educator, an experienced trainer, an accomplished speaker, a published writer, and a successful entrepreneur. She is a member of the tenured faculty at Edgewood College in Madison, Wisconsin teaching management, economics, and marketing to graduate and undergraduate students. ARCHIVE WEBINAR OVERVIEW Archived CUNA Webinars enable staff to pick up new skills and keep up with daily responsibilities. Viewing a archived webinar will enable you to see and hear a presentation, questions of the instructor, and refer to handouts. You need only a computer with an Internet connection and speakers. If you have a computer projection screen, it's easy to provide this training to a whole roomful of staff! Use our 90- to 120-minute archived webinars as part of a full day of training by gaining knowledge and ideas at the webinar, then spend some time discussing how the new information applies to your credit union. A single session archived webinar will be made available usually within 48 hours of the live event and a two session archived webinar will be made available within 48 hours of the conclusion of the second session. By registering for this archived webinar, you will receive unlimited access until the end date listed above. No access to this archived webinar is provided after the end date listed above. CANCELLATIONS The last day for cancellations was July 29, 2008. Substitutions are accepted anytime prior to July 30, 2008 at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing. |
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