Financial Counseling: Understanding Your Member's Financial Issues
This webinar was offered live on
July 17, 2008 Access this archived webinar
please read Archive Webinar Overview below before accessing
Access available July 17, 2008–January 17, 2009
Tuition: $219 for the archive webinar (live webinar not included)
ABOUT THIS ARCHIVE WEBINAR
Members can have financial problems, unfortunately, it happens. When working with a member in a financial crisis the staff at the credit union should analyze what is the cause of the financial problem? This webinar will explore issues that can create financial problems for a member, whether it is circumstances, personal beliefs, or addictions.
TOPICS & OBJECTIVES
Financial Counseling: Understanding Your Member's Financial Issues
- Understand the environment your member operates in
- Discuss why your member acts the way they do
- Identify financial problems and their impact
- Distinguish differences between financial crises, emergencies, and problems
WHO SHOULD ATTEND
This webinar is designed for financial counselors, collectors, loan officers, managers, or credit union staff that is committed to helping a member gain control of their finances.
Affiliation with CUNA/League is required for attendance.
For more program content information, call 800-356-9655, ext. 4249 or e-mail elearning@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.
INSTRUCTORS
Ken King
Ken is the executive director of Consumer Credit Counseling Service and Family Service Association of Sheboygan, WI. Ken has a passion and commitment to financial literacy and the education of consumers. He believes we need to help consumers develop the skills necessary to provide financial stability and improve their quality of life. Ken has served as a board member of his credit union for 19 years, worked with the Wisconsin Credit Union League on various education and training programs, and was selected as the League's 2000 Volunteer of the Year.
ARCHIVE WEBINAR OVERVIEW
CUNA Webinars enable staff to pick up new skills and keep up with daily responsibilities. Just like in face-to-face classes, students see and hear a presentation, ask questions of the instructor, and refer to handouts. You need only a speakerphone and computer with Internet connection. And if you have a computer projection screen, it's easy to provide this training to a whole roomful of staff!
Use our webinars as part of a full day of training. Gain knowledge and ideas at the webinar, then spend some time discussing how the new information applies to your credit union.
CUNA Webinars use WebEx to provide an interactive and convenient online learning environment. Whether you are a first time WebEx user, or simply need a refresher, take a short tour of WebEx to help you get the most from CUNA Webinars. You'll learn how to effectively interact with the presenter and your peers during live webinars.
FREE PUBLICATIONS
Try one of these publications free when you register for this program!
- Credit Union Magazine (6 months free!)
- Directors Newsletter (6 months free!)
Find out more about these publications
CANCELLATIONS
The last day for cancellations was July 16, 2008. Substitutions are accepted anytime prior to July 17, 2008 at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing.
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100% Guarantee
CUNA Center for Professional Development is committed to providing a quality learning experience with cutting-edge topics and expert instructors. If for some reason you are not fully satisfied, contact us and we’ll provide you a full tuition refund or credit.
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