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2008 Archived Webinar

CU Leadership: Giving & Receiving Critical Feedback

Access available September 11, 2008–March 11, 2009
Tuition: $249 for the archive webinar (live webinar not included)

ABOUT THIS ARCHIVE WEBINAR
The ability to give and receive critical feedback is an essential characteristic of trusted and effective leaders. On nearly all performance measures, the highest performing work teams rank high in the ability to disagree constructively.

This program explores your ability to stay calm and focused, even in the face of conflict, disagreement, or uncomfortable conversations, and offers suggestions for improving your feedback strategies.

TOPICS & OBJECTIVES

CU Leadership: Giving & Receiving Critical Feedback

Through this webinar you will:

Increase your understanding of the nature of critical feedback
Learn a strategy for moving through conflict with the intention of creating a win-win scenario
Examine your thinking process, its barriers, and how to increase your ability to give and receive critical feedback without taking it personally

WHO SHOULD ATTEND
This webinar is beneficial for supervisors, management, or anyone interested in learning how to give and receive feedback to staff and co-workers.

Affiliation with CUNA/League is required for attendance.

INSTRUCTORS
Terry Hasty
Terry Hasty, M.S., is vice president of MindSpring Consulting, Inc. in Asheville, North Carolina. Terry serves as a consultant, facilitator, and program designer for clients such as the USDA Forest Service, Center for Disease Control, Choice Community Credit Union, and the NC Public School Forum.

Before co-founding MindSpring in 1994, she was a secondary school English/Journalism teacher for 12 years. She has conducted educational and business workshops in Europe and across the United States.

ARCHIVE WEBINAR OVERVIEW
Archived CUNA Webinars enable staff to pick up new skills and keep up with daily responsibilities. Viewing a archived webinar will enable you to see and hear a presentation, questions of the instructor, and refer to handouts. You need only a computer with an Internet connection and speakers. If you have a computer projection screen, it's easy to provide this training to a whole roomful of staff!

Use our 90- to 120-minute archived webinars as part of a full day of training by gaining knowledge and ideas at the webinar, then spend some time discussing how the new information applies to your credit union.

A single session archived webinar will be made available usually within 48 hours of the live event and a two session archived webinar will be made available within 48 hours of the conclusion of the second session. By registering for this archived webinar, you will receive unlimited access until the end date listed above. No access to this archived webinar is provided after the end date listed above.

CANCELLATIONS
The last day for cancellations was September 10, 2008. Substitutions are accepted anytime prior to September 11, 2008 at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing.

100% Guarantee
CUNA Center for Professional Development is committed to providing a quality learning experience with cutting-edge topics and expert instructors. If for some reason you are not fully satisfied, contact us and we’ll provide you a full tuition refund or credit.

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