Financial Counseling: Overview & the Financial Counselor's Role
ARCHIVE OPTION AVAILABLE
Can't attend at this time? Click here for the archived version.
June 12, 2008
2:00–3:30 p.m. Central Time
(3:00–4:30 p.m. EDT, 1:00–2:30 p.m. MDT, 12:00–1:30 p.m. PDT — Confirm the relative time in your area by visiting www.time.gov)
Tuition: $219 for the live webinar (archive webinar not included)
ABOUT THIS WEBINAR
The main objective of financial counseling is to teach the member how to gain control over their financial future. In this webinar you will gain a better understanding of the role of a financial counselor and the processes involved when providing financial counseling.
TOPICS & OBJECTIVES
Financial Counseling: Overview & the Financial Counselor's Role
- Identify myths and goals of financial counseling
- Examine a financial counseling model that can provide a framework for your budget counseling process
- Determine the financial counselor's role in working with the member's other creditors
- Teach members how to negotiate with creditors honestly and fairly
- Learn how to help your member construct a letter for creditors
- Discuss what to do when members are unable to make any payment due to job loss, disability, and other severe financial problems
WHO SHOULD ATTEND
This webinar is designed for financial counselors, collectors, loan officers, managers, or credit union staff that is committed to helping a member gain control of their finances.
Affiliation with CUNA/League is required for attendance.
For more program content information, call 800-356-9655, ext. 4249 or e-mail elearning@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.
INSTRUCTORS
Kathryn Greiner, AFC
Director of Credit Education, University of Michigan Credit Union
Kathryn has been helping people improve their budgeting skills since 1976, and has been called the "budget guru" by the Ann Arbor Observer. Through the University of Michigan Credit Union, Kathryn provides budget counseling as a free service to UMCU members.
Trained and certified as a credit counselor, Kathryn developed a credit education program to teach consumers the skills needed to establish workable budgets, avoid bankruptcy, and improve creditworthiness. In private counseling sessions, she teaches how to control spending, reduce debt, begin to save and still enjoy life! With her unique blend of compassion, realism, and humor she helps them find sensible, workable answers to their financial problems.
Kathryn hosted a call-in radio talk show called "Credit Line" on WAAM Radio for two years, has produced four credit education videos and her articles have been published in several credit union newsletters. Ms. Greiner is the editor of ON MY OWN, a newsletter on the wise use of credit by and for high school students.
WEBINAR OVERVIEW
CUNA Webinars enable staff to pick up new skills and keep up with daily responsibilities. Just like in face-to-face classes, students see and hear a presentation, ask questions of the instructor, and refer to handouts. You need only a speakerphone and computer with Internet connection. And if you have a computer projection screen, it's easy to provide this training to a whole roomful of staff!
Use our webinars as part of a full day of training. Gain knowledge and ideas at the webinar, then spend some time discussing how the new information applies to your credit union.
CUNA Webinars use WebEx to provide an interactive and convenient online learning environment. Whether you are a first time WebEx user, or simply need a refresher, take a short tour of WebEx to help you get the most from CUNA Webinars. You'll learn how to effectively interact with the presenter and your peers during live webinars.
FREE PUBLICATIONS
Try one of these publications free when you register for this program!
- Credit Union Magazine (6 months free!)
- Directors Newsletter (6 months free!)
Find out more about these publications
CANCELLATIONS
The last day for cancellations was June 4, 2008. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing. Cancellation fees do not apply for free or complimentary programs.
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100% Guarantee
CUNA Center for Professional Development is committed to providing a quality learning experience with cutting-edge topics and expert instructors. If for some reason you are not fully satisfied, contact us and we’ll provide you a full tuition refund or credit.
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