CU Leadership: Giving & Receiving Critical Feedback
For additional leadership training register for the Complete Credit Union Leadership eSchool which starts September 9, 2008.
Click here for more information.
ARCHIVE OPTION AVAILABLE
Can't attend at this time? Click here for the archived version.
September 11, 2008
2:00–3:30 p.m. Central Time
(3:00–4:30 p.m. EDT, 1:00–2:30 p.m. MDT, 12:00–1:30 p.m. PDT — Confirm the relative time in your area by visiting www.time.gov)
Tuition: $249 for the live webinar (archive webinar not included)
ABOUT THIS WEBINAR
The ability to give and receive critical feedback is an essential characteristic of trusted and effective leaders. On nearly all performance measures, the highest performing work teams rank high in the ability to disagree constructively.
This program explores your ability to stay calm and focused, even in the face of conflict, disagreement, or uncomfortable conversations, and offers suggestions for improving your feedback strategies.
TOPICS & OBJECTIVES
CU Leadership: Giving & Receiving Critical Feedback
Through this webinar you will:
- Increase your understanding of the nature of critical feedback
- Learn a strategy for moving through conflict with the intention of creating a win-win scenario
- Examine your thinking process, its barriers, and how to increase your ability to give and receive critical feedback without taking it personally
WHO SHOULD ATTEND
This webinar is beneficial for supervisors, management, or anyone interested in learning how to give and receive feedback to staff and co-workers.
Affiliation with CUNA/League is required for attendance.
For more program content information, call 800-356-9655, ext. 4249 or e-mail elearning@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.
INSTRUCTORS
Terry Hasty
Terry Hasty, M.S., is vice president of MindSpring Consulting, Inc. in Asheville, North Carolina. Terry serves as a consultant, facilitator, and program designer for clients such as the USDA Forest Service, Center for Disease Control, Choice Community Credit Union, and the NC Public School Forum.
Before co-founding MindSpring in 1994, she was a secondary school English/Journalism teacher for 12 years. She has conducted educational and business workshops in Europe and across the United States.
WEBINAR OVERVIEW
CUNA Webinars enable staff to pick up new skills and keep up with daily responsibilities. Just like in face-to-face classes, students see and hear a presentation, ask questions of the instructor, and refer to handouts. You need only a speakerphone and computer with Internet connection. And if you have a computer projection screen, it's easy to provide this training to a whole roomful of staff!
Use our webinars as part of a full day of training. Gain knowledge and ideas at the webinar, then spend some time discussing how the new information applies to your credit union.
CUNA Webinars use WebEx to provide an interactive and convenient online learning environment. Whether you are a first time WebEx user, or simply need a refresher, take a short tour of WebEx to help you get the most from CUNA Webinars. You'll learn how to effectively interact with the presenter and your peers during live webinars.
FREE PUBLICATIONS
Try one of these publications free when you register for this program!
- Credit Union Magazine (6 months free!)
- Directors Newsletter (6 months free!)
Find out more about these publications
CANCELLATIONS
Cancellations received in writing (via fax 608-231-4327) before the end of business on September 3, 2008 are eligible for a refund of the amount paid minus a $50 administrative fee. No refunds will be granted for cancellation requests received after September 3, 2008. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing. Cancellation fees do not apply for free or complimentary programs.
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100% Guarantee
CUNA Center for Professional Development is committed to providing a quality learning experience with cutting-edge topics and expert instructors. If for some reason you are not fully satisfied, contact us and we’ll provide you a full tuition refund or credit.
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