Developing a Balanced Scorecard at Your Credit Union
ARCHIVE OPTION AVAILABLE
Can't attend at this time? Click here for the archived version.
January 18, 2008
2:00–3:15 p.m. Central Time
(3:00–4:15 p.m. EST, 1:00–2:15 p.m. MST, 12:00–1:15 p.m. PST — Confirm the relative time in your area by visiting www.time.gov)
Tuition: $219 for the live webinar (archive webinar not included)
ABOUT THIS WEBINAR
This is just one of many CUNA webinars designed for credit union CEOs, senior management teams, and other executives as they prepare for the future business needs of their credit unions. This webinar will be approximately one hour and includes a question and answer session at its conclusion.
Attendees will:
- Learn how scorecards demonstrate the link between the daily tasks of employees and the overall success of the credit union
- Identify the four "perspectives" critical for a balanced scorecard
- Explore the key performance indicators that may be most appropriate for your credit union
- Discover how to index the balanced scorecards to optimize effectiveness
- Exlpore the direct link between scorecards and incentive compensation
Hear from Paul Robert
 Paul's responsibilities for the past three years include directing the sales and consulting efforts to credit unions for Schneider Sales Management, one of the nation's leading sales consulting and training firms. He is a frequent speaker on sales and service related topics at credit union and financial services conferences. Paul has almost 20 years experience in financial industry sales as regional sales manager at United Postal Savings (a leading financial services sales organization during the 1980's and early 90's); sales director at the Institute of Financial Education; corporate sales manager at Bank Administration Institute (BAI); and research director at Maritz Research (an industry leader in delivering customer satisfaction and loyalty research to financial institutions).
Interested in more than one of the Credit Union Executive webinars? CPD Webinar Packages help your credit union get the best price possible on more than 100 webinars per year from CUNA. Decide which package is right for you from four to unlimited webinars per year. The best part of webinar packages is that you can use them for live webinars or archived (recorded) webinars. You still get all the schedule and location flexibility for a bargain price!
The Credit Union Executive Webinar Series is in cooperation with CUNA Councils.
Affiliation with CUNA/League is required for attendance.
For more program content information, call 800-356-9655, ext. 4249 or e-mail elearning@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.
WEBINAR OVERVIEW
CUNA Webinars enable staff to pick up new skills and keep up with daily responsibilities. Just like in face-to-face classes, students see and hear a presentation, ask questions of the instructor, and refer to handouts. You need only a speakerphone and computer with Internet connection. And if you have a computer projection screen, it's easy to provide this training to a whole roomful of staff!
Use our webinars as part of a full day of training. Gain knowledge and ideas at the webinar, then spend some time discussing how the new information applies to your credit union.
CUNA Webinars use WebEx to provide an interactive and convenient online learning environment. Whether you are a first time WebEx user, or simply need a refresher, take a short tour of WebEx to help you get the most from CUNA Webinars. You'll learn how to effectively interact with the presenter and your peers during live webinars.
FREE PUBLICATIONS
Try one of these publications free when you register for this program!
- Credit Union Magazine (6 months free!)
- Directors Newsletter (6 months free!)
Find out more about these publications
CANCELLATIONS
The last day for cancellations was January 10, 2008. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing.
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