Webinars

CPDOnline

Schools & Conferences

Self-Study Certificate Programs

Seminars in a Box

Training on Demand

Webinars & eSchools

Creating Member Loyalty

Audio Conferences

Books & Videos

All Training Events Calendar

CU Magazine & Newsletters

Compensation Resources & HR Services

CUNA Councils

Legislative Affairs	Political Affairs	Compliance	Regulatory Advocacy
Training	Products & Services	Research & Statistics	Strategic Services	Consumer Information

2009 Webinar

How to Create a Service Selling Culture

February 10, 2009
2:00–3:30 p.m. Central Time
(3:00–4:30 p.m. EST, 1:00–2:30 p.m. MST, 12:00–1:30 p.m. PST — Confirm the relative time in your area by visiting www.time.gov)
Tuition: $219 for the live webinar (includes live and 6 months access to the archive)

CUNA Council members receive a $50 discount.

ABOUT THIS WEBINAR
Learn the keys to developing a service selling culture! During this webinar, you will study the best credit unions and how they created a service selling culture. Ensure your credit union avoids the seven pitfalls by attending this webinar.

WHO SHOULD ATTEND
This webinar is beneficial for managers, vice presidents of lending, and member service.

Affiliation with CUNA/League is required for attendance.

INSTRUCTORS
Rory Rowland
Rory is a business consultant and seminar leader specializing in lending, technology, leadership, and communications skills. After serving as president of two credit unions and earning his CCUE, Rory now helps other credit union leaders become more effective. Rory has presented his high-energy programs in all 50 states. He is also a faculty member of the Southwest CUNA Management School.

WEBINAR OVERVIEW
CUNA Webinars enable staff to pick up new skills and keep up with daily responsibilities. Just like in face-to-face classes, students see and hear a presentation, ask questions of the instructor, and refer to handouts. You need only a speakerphone and computer with Internet connection. And if you have a computer projection screen, it's easy to provide this training to a whole roomful of staff!

Use our webinars as part of a full day of training. Gain knowledge and ideas at the webinar, then spend some time discussing how the new information applies to your credit union.

CUNA Webinars use WebEx to provide an interactive and convenient online learning environment. Whether you are a first time WebEx user, or simply need a refresher, take a short tour of WebEx to help you get the most from CUNA Webinars. You'll learn how to effectively interact with the presenter and your peers during live webinars.

CANCELLATIONS
The last day for cancellations was February 2, 2009. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing. Cancellation fees do not apply for free or complimentary programs.

100% Guarantee
CUNA Center for Professional Development is committed to providing a quality learning experience with cutting-edge topics and expert instructors. If for some reason you are not fully satisfied, contact us and we’ll provide you a full tuition refund or credit.

Not finding what you're looking for? Click here to submit your topic suggestion or question.