Risk Management for the Hispanic Market
ARCHIVE OPTION AVAILABLE
Can't attend at this time? Click here for the archived version.
September 2, 2009
2:00–3:00 p.m. Central Time
(3:00–4:00 p.m. EDT, 1:00–2:00 p.m. MDT, 12:00–1:00 p.m. PDT — Confirm the relative time in your area by visiting www.time.gov)
Tuition: $219 for the live webinar (includes live and 6 months access to the archive)
ABOUT THIS WEBINAR
| CUNA and Coopera are partnering to provide products and services that help your credit union reach and serve the Hispanic community.
Non-affiliated credit unions please call 800-356-8010 and press 3 to order, or e-mail CCSOrders@cuna.com with your credit union name, address, and purchase title. |
Is it riskier to serve the Hispanic market? It is important for every credit union to establish the appropriate processes to serve Hispanics, including risk management procedures. Learn about risk assessment as it relates to serving Hispanics, including alternative credit scoring models and customer identification program procedures to manage risk. Also, hear risk management best practices from credit unions who have been serving the Hispanic market.
WHO SHOULD ATTEND
This webinar is beneficial for members of management and those interested in learning risk management strategy for the Hispanic market.
Affiliation with CUNA/League is required for attendance.
INSTRUCTORS
Warren Morrow
Warren, co-founder and CEO of Coopera Consulting, believes that accessible financial services and entrepreneurship are fundamental driving forces to improve the quality of life for all members of the community. His results-driven and people-focused strategies lead to win-win scenarios for people, businesses, and communities. Warren has helped small businesses receive technical assistance and obtain capital. He has consulted with Fortune 100 companies to establish national marketing strategies aimed at potential first-time homeowners. In 2003, he received the Iowa Friends of Civil Rights Award for his work with immigrant families.
Miriam De Dios
Miriam, a native of Jalisco, Mexico, has extensive experience working in the financial services industry, having worked with two Fortune 500 companies; State Farm Insurance and John Deere Credit. As emerging markets director for Coopera, De Dios develops market strategies for financial service institutions seeking to effectively reach and partner with emerging markets.
De Dios is an active member of both the national Network of Latino Credit Unions and Professionals (NLCUP) and ALIANZA Latino Business Association. De Dios is also an adjunct professor for Des Moines Area Community College (DMACC), teaching English as a Second Language classes to first generation immigrants. De Dios graduated with honors from Iowa State University
WEBINAR OVERVIEW
CUNA Webinars enable staff to pick up new skills and keep up with daily responsibilities. Just like in face-to-face classes, students see and hear a presentation, ask questions of the instructor, and refer to handouts. You need only a speakerphone and computer with Internet connection. And if you have a computer projection screen, it's easy to provide this training to a whole roomful of staff!
Use our webinars as part of a full day of training. Gain knowledge and ideas at the webinar, then spend some time discussing how the new information applies to your credit union.
CUNA Webinars use WebEx to provide an interactive and convenient online learning environment. Whether you are a first time WebEx user, or simply need a refresher, take a short tour of WebEx to help you get the most from CUNA Webinars. You'll learn how to effectively interact with the presenter and your peers during live webinars.
CANCELLATIONS
The last day for cancellations was August 25, 2009. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing. Cancellation fees do not apply for free or complimentary programs.
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