CPDOnline User Resources

At CUNA, we are committed to providing the tools and resources our credit unions need to implement, use, and succeed with CPDOnline. Please see our many resources for all users, managers, and administrators that includes ideas for implementing CPDOnline at your credit union. If you ever have a question, please contact us at 800-356-9655, ext. 4072 or e-mail.

Resources for All CPDOnline Users

System Requirements for CPDOnline
View this information for guidance on how to set up your computer in less than five minutes for optimum course and exam taking. Plus, view the minimum computer requirements to take CPD Online’s interactive courses.

Getting Started Guide for Learners
Instructions are provided in this easy-to-follow guide for first-time registration, log in, taking a course, viewing your progress, taking assessments, and more.

QuickClick Guide for Learners
This ready-to-go reference includes instructions for common activities in CPDOnline. One page contains two reference cards – great for posting in your office and training areas.

First-time Registration & Log-in
View an instructional demonstration for registering and log-in. Plus, view a list of commonly asked questions.

Enrolling in a CPDOnline Course
View an instructional demonstration to learn how to enroll in the many CPDOnline courses.

Resetting your Password
Your password won’t expire for CPDOnline, but if you decide to change it, this instructional demonstration will show you how.

Earn College Credit
Certain CPDOnline courses can be taken for college credit. View more information about which courses qualify and how to get credit using the link above.

Frequently Asked Questions
We welcome questions you have regarding CPDOnline. We’ve even compiled some to help you get your answers easily.

We invite you to listen to a short demo of CPDOnline, highlighting all the features and benefits of CUNA's Learning Management System.

Resources for Managers

Getting Started Guide for Managers
Instructions are provided in this easy-to-follow guide for how to view individual or workgroup learning, plus how to build and use development plans and skill analysis tools.

QuickClick Guide for Managers
Printed two-up per document, this is an ideal tool for managers to easily reference how to view, register, and report training activities.

To view this guide as a one-hour archived webcast, click here.

Resources for Training Managers & Administrators/Report Managers

Credit Union Administrators Basics
Who should be an administrator and how are they established? Use this guide at the link above to help determine the answer to these questions and more.

Getting Started Guide for Administrators
Instructions are provided in this step-by-step guide to explore the functions available to administrators including activating users, creating learning activities, transcripts, and working with competency assessments.

System Requirements for Report Manager
View what computer requirements are needed for report manager functionality and how to set up your computer for optimal use.

Report Manager Training Series

Part 1 Guide: Become familiar with the report manager tool including how to organize reports, view reports, and change reports to meet your needs.

Part 2 Guide: Learn to delete, modify, and create new reports while discussing how to control viewing reports and server-side filtering.

Part 3 Guide: Create report charts, fine-tune report properties, and learn to share reports (including Excel exporting).

Attend a live one-hour web cast on your preferred date below of Reporting Tools 1, 2 & 3:

October 20 at 1:00 p.m. CT - see access instructions
November 17 at 1:00 p.m. CT - see access instructions
December 15 at 1:00 p.m. CT - see access instructions

Competency Assessments & Development Plans Guide
Use this guide to understand, create, and deploy competency assessments. You’ll also get information on how to view, interpret, and repeat assessments. Plus, learn how to effectively create and modify development plans that can track and report on training linked to business goals for individuals and groups.

Register for a live one-hour web cast by clicking your preferred date below.

October 13 at 1:00 p.m. CT - see access instructions
November 10 at 1:00 p.m. CT - see access instructions
December 8 at 1:00 p.m. CT - see access instructions

To view this guide as a one-hour archived webcast, click here.

Knowledge Documents
Request for us to add documents and reference materials for you using the link above.

Credit Union Compliance Training Requirements
View the training required by federal regulations and the NCUA. Plus, see how to get it through CPDOnline and other CUNA training programs.

Implementing CPDOnline at Your Credit Union
Joining CPDOnline is just the beginning. To make the most of your training investment, we’ve compiled a number of ways to get your credit union staff and managers excited about their new online training solution.

For more information, call 800-356-9655, ext. 4072 or e-mail.