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CUNA Training on Demand
Instant training at the click of a button! CUNA Training on Demand is a downloadable, video-like training tool that provides a 30-45 minute expert presentation on credit union topics. Order the training you need when you need it, and use it as frequently as you want. Watch the presentation as a group, individually, at the credit union, or at home - your options are endless. Use the printable workbooks and optional testing for proven knowledge of the most critical issues for board and staff!
Each CUNA Training on Demand presentation will ensure your credit union can:
Deliver the right information with credit union specific content
Choose a Training on Demand Series or scroll down the list below:
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With each CUNA Training on Demand order, you receive five online exams. Instructions for taking these exams using our CPDOnline training program will be provided after your order is processed. Additional exams can be purchased for $24.50 each through CPDOnline - simply take the exam and your credit union will be invoiced.
See a clip from the Bank Secrecy Act for Volunteers Training on Demand presentation.
See sample pages from the Bank Secrecy Act for Volunteers Training on Demand workbook.
CUNA Training on Demand for Volunteers
Board time is precious; maximize its effectiveness with focused, relevant training. CUNA Training on Demand covers topics your board needs most in the most time efficient way. Don’t forget about the printable workbooks and optional testing to record your board’s proven knowledge of the most critical issues.
Bank Secrecy Act for Volunteers
Bank Secrecy Act (BSA) compliance remains high on the examiner’s list for all credit unions, so credit union volunteers need to be familiar with BSA requirements. This Training on Demand course provides a relevant overview of BSA including the specific actions that your board must actively keep up with, such as BSA policy, risk assessment, ongoing training, and Suspicious Activity Report filings.
Stock # VC101P
A Board Governance Approach: What to do When Things Go Wrong
Modern, progressive board governance requires that credit union boards establish boundaries for managers and boards. But there are many things that can go wrong at the credit union in this rapidly changing environment. Sometimes your board has to intervene and step in to make sure things are on track. In this Training on Demand course, you'll hear some potential pitfalls your board should keep in mind and how to approach them.
Stock # VC102P
The Supervisory Committee’s Role in Due Diligence for Third Party Vendors
Outsourcing is an increasingly common way for credit unions to offer more products and services. But how do you choose the right vendor to ensure that the work is done to your standards? The supervisory committee must make sure that adequate due diligence is taking place. During this Training on Demand course, you'll learn how to keep track of all the necessary details while making sure there is adequate transparency and ongoing communication.
Stock # VC103P
The Basics of Risk Assessment
In an increasingly risky world, there are a variety of risks that impact your credit union’s ability to serve its members. While risk cannot be eliminated completely, it can be managed. During this Training on Demand course, you'll learn how to identify and determine what the supervisory committee’s priorities are regarding risk.
Stock # VC104P
The Supervisory Committee’s Role in Finding Fraud
The supervisory committee is the watchdog of the credit union, keeping an eye on areas of potential risk. Committee members must stay on the cutting edge of industry trends to spot fraud and potential fraud. This Training on Demand course goes beyond the basic duties to reveal potential areas of concern such as cash, loans, credit cards, share draft accounts, dormant accounts, general ledger accounts, repossessed collateral, investments, and the Internet.
Stock # VC105P
10 Ratios Every Volunteer Should Know
This Training on Demand course will make the ratios on your credit union's financial statements more understandable and more useful. You will also identify the possible red flag ratios and what they can reveal when it comes to risk management.
Stock # VC106P
Assessing the CEO Training on Demand
CEO performance management is one of the most controversial and avoided areas of the board of directors responsibilities. This Training on Demand course will lend insight to the CEO performance management process and give directors useful tips to develop or enhance the process at their credit unions.
Stock # VC107P
The Directors' Role When Complaints are Filed Against Senior Management
It’s not something you want to have first-hand and repeated experience with, but what do you do when a complaint is filed against management? Find out what the steps are and how to arm yourself before there are problems.
Place your order now for this Training on Demand to be released in Spring 2008. We will send you a link to download this product as soon as it becomes available.
Stock # VC108P
Credit Union Growth Strategies
Are you looking in the right places? Believe it or not there are ways to impact growth without reinventing the wheel. In this Training on Demand course, take a look at different growth strategies credit unions have implemented for growing assets, loans, and members. One of the keys is to make sure everyone is working toward the same goal.
Place your order now for this Training on Demand to be released in Spring 2008. We will send you a link to download this product as soon as it becomes available.
Stock # VC109P
So, You Have a Community Charter…Now What?
Your credit union has made the leap and opened up its charter. Have you communicated with your existing members to make sure they know why the charter has changed? Your doors are open but nobody is walking in...even though you've doubled your marketing, sponsored more events, and dedicated more resources. Explore fundamental steps to keep focused on your new charter objectives.
Place your order now for this Training on Demand to be released in Summer 2008. We will send you a link to download this product as soon as it becomes available.
Stock # VC110P
The Basics of Internal Controls
It’s up to the supervisory committee to have an eye on all areas of operations. Part of that responsibility includes making sure proper controls are in place within the credit union. Like much about the industry, this is an area growing in complexity. In this Training on Demand course, explore the supervisory committee's roles and responsibilities for an effective internal control environment.
Place your order now for this Training on Demand to be released in Summer 2008. We will send you a link to download this product as soon as it becomes available.
Stock # VC111P
Local Involvement: Marketing Strategy and Community Benefit
In the formative years of most credit unions, growth occurred through local involvement. It wasn’t until recently that credit unions began hiring marketers to grow their credit union. Many credit unions abandoned their traditional local involvements in favor of the broad based marketing philosophy, “build it and they will come.” In this Training on Demand course, discuss strategies that combine historically successful local involvement techniques with modern marketing strategies.
Place your order now for this Training on Demand to be released in Summer 2008. We will send you a link to download this product as soon as it becomes available.
Stock # VC112P
Understanding the Audit Report
The value of an annual audit depends on how effectively the results of the audit are communicated to and understood by the credit union’s supervisory committee. This course will help your committee understand and evaluate the audit report, financial statements, and the auditor’s findings and recommendations.
Place your order now for this Training on Demand to be released in Fall 2008. We will send you a link to download this product as soon as it becomes available.
Stock # VC113P
Overseeing the Outside Audit
Selecting an auditor is one of the most important functions of the supervisory committee. After you’ve made your decision, what can you do to make sure that your credit union is receiving the most from your audit and auditor?
Place your order now for this Training on Demand to be released in Fall 2008. We will send you a link to download this product as soon as it becomes available.
Stock # VC114P
CUNA Training on Demand for Staff & Managers
Provide a consistent training message to staff and managers without coordinating an all-staff meeting. CUNA Training on Demand focuses on the core information your staff and managers need to know to do their jobs efficiently and effectively. Plus, with printable workbooks and optional testing, you'll go beyond delivering training to proving learning and getting results.
Robbery: Actions, Reactions, and Coping Skills
A credit union may go for years without experiencing a security breach or robbery. But when it does happen, robbery is a frightening and dangerous experience. You need to be ready to cope with it calmly and to avoid any action that might endanger staff or members. This Training on Demand course provides you with information you need before, during, and after the robbery to safely handle any possible robbery situation.
Stock # FC101P
Bank Secrecy Act for Front-Line Staff
Bank Secrecy Act (BSA) compliance remains high on the examiner’s list for all credit unions, so credit union professionals need to be familiar with BSA requirements. This Training on Demand course provides an overview of BSA, including specific actions and documentations that front-line staff must complete to comply with regulations.
Place your order now for this Training on Demand to be released in Spring 2008. We will send you a link to download this product as soon as it becomes available.
Stock # FC102P
CU Sales: Inquiring and Listening
Understanding members' financial needs and goals begins with strong listening skills and the right kind of questions. This Training on Demand course encourages using communication to begin a dialogue and build a relationship with members to better understand their situation. By using these practices you will better serve your members by recommending the right products and services to meet their needs.
Stock # FC103P
Regulation CC Training on Demand
Regulation CC requires that credit unions provide annual training to their staff. This Training on Demand course will help you achieve your compliance training goals. Get the information and advice you need to determine the timing of fund availability, as stipulated in the regulation. Recognize the difference between local and non-local checks and what is considered a business day under Regulation CC.
Place your order now for this Training on Demand to be released in Summer 2008. We will send you a link to download this product as soon as it becomes available.
Stock # FC104P
Subject Matter Expert to Trainer: Training Basics
You know how to do your job inside and out, and you do it well. What do you do when you've been asked to instruct others? As a subject matter expert at your credit union, you are a great asset for the knowledge and skills you can teach up-and-coming credit union professionals. In this Training on Demand course, learn the basics of training staff efficiently and effectively. Use the knowledge you gain in this course to develop your own career and encourage development in others.
Place your order now for this Training on Demand to be released in Summer 2008. We will send you a link to download this product as soon as it becomes available.
Stock # FC105P
Sexual Harassment
Each year more and more charges of sexual harassment are filed. In addition to the potential legal ramifications, staff needs to appreciate how harassment negatively affects morale and the credit union's image. This Training on Demand course shows staff what constitutes harassment and what can be done to prevent and correct it.
Place your order now for this Training on Demand to be released in Summer 2008. We will send you a link to download this product as soon as it becomes available.
Stock # FC106P
Money and Negotiable Instruments
In this Training on Demand course, you will learn how to prevent fraud with proven methods for detecting counterfeit money and recognizing bad checks. Improve efficiency and accuracy by understanding the methods for handling cash and accepting deposits, as well as handling share drafts and traveler's checks.
Place your order now for this Training on Demand to be released in Fall 2008. We will send you a link to download this product as soon as it becomes available.
Stock # FC107P
Office of Foreign Assets Control
Get the training you need regarding the Office of Foreign Assets Control (OFAC) and ensure that your requirements have been met before your examiner walks in the door. This Training on Demand course presents up-to-date information in a concise, downloadable package to ensure you meet regulatory standards.
Place your order now for this Training on Demand to be released in Fall 2008. We will send you a link to download this product as soon as it becomes available.
Stock # FC108P
100% Guarantee
CUNA Center for Professional Development is committed to providing a quality learning experience with cutting-edge topics and expert instructors. If for some reason you are not fully satisfied, contact us and we’ll provide you a full tuition refund or credit.
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