Claudine has been involved in adult education assessment, design, and delivery for the past 25 years, 15 of which have been spent in the credit union industry. Her thought-provoking presentations on marketing/branding, employee development, team building, leadership, strategic planning, service, and financial literacy have received superior marks from thousands of participants. Claudine once performed as a stand-up comedian and often infuses her presentations with humor. On this subject, she states: "Research has quantified the link between laughter and learning retention, so there's a method to my madness."

Lynn is the president and founder of Progressions Inc. a consulting company specializing in sales, service, and leadership training for credit unions. She has over 30 years of experience in the financial industry, working in both credit unions and banks. Lynn's thorough knowledge of banking helps her to create a personal rapport with her participants, as they know "she's been there"!

Jeff is president of Rising Above Enterprises and offers a wealth of knowledge in the financial services marketplace. He works with associations and professionals who want greater professional growth, as well as financial services providers who want deeper market penetration. His mission is to develop excellent leaders – in life, on the job, for your members, and for your credit union. Jeff has experience as a federal regulator, financial executive, and congressional lobbyist.

Stacey is an executive consultant, author, and speaker with expertise providing individuals the skills to influence others to take action. As a coach, she has provided customized instruction for more than 4,000 individuals worldwide including Coca-Cola Enterprises, Deloitte, Leo Burnett, and Hewlett Packard. Stacey is a featured author in the book Conversations On Successwith Jack Canfield, co-author of Chicken Soup for the Soul. She is also an instructor of "Executive Presentation Skills" for MBA students attending DePaul University, Chicago and serves on the small business panel for USA Today.

Denny is the founder, president, and CEO of FI Strategies, LLC. He is a popular speaker at credit union events and he has been an instructor for CUNA's Advanced Sales and Service Culture Institute and the Branch Operations Institute. Denny has more than 30 years of experience in the financial industry as a sales manager, senior vice president of human resources, senior vice president of consumer banking, management committee member at United Postal Savings, CEO of the Institute of Financial Education, and national sales manager for the Bank Administration Institute.