"I had the opportunity to learn new tips on how to be a better coach and manager. We can all learn new things from each other by sharing ideas on what works and what doesn't. It was a great, well put together program with many good speakers. I look forward to attending more of these seminars in the future."

"I was able to refocus on being the type of manager that I want to be. I received great information, tips, and networking opportunities during the week that will keep me going when I get back to the branch." ~ Terri Pavlica, Assistant Branch Manager, Michigan Schools and Government Credit Union (2007)

"I enhanced my leadership skills and justified my perceptions of what leadership and a good boss should be. I also enhanced my knowledge of fraud and identity-theft tactics, and further strengthened my sales and service techniques."