Bankruptcies and delinquent accounts won't go away overnight. The CUNA Collections & Bankruptcy School: Introduction will provide you with the knowledge and skills to understand the most common causes of delinquency, learn effective negotiation strategies, identify the early warning signs of a potential bankruptcy, and discover strategies to strengthen your credit union's position if a bankruptcy is unavoidable.

The CUNA Collections & Bankruptcy School: Introduction is beneficial for all staff members responsible for collections and working with delinquent accounts. Expand your knowledge of bankruptcy and the legal issues involved to keep your credit union's collection practices sound.

Gain productive new skills:

• Learn the best practices for collecting delinquent accounts
• Understand how to retain members during and after the collections process
• Ensure your collections department complies with bankruptcy laws
• Learn strategies for credit-related negotiations

Get your questions answered:

• What guidelines should be used for effective telephone collections?
• Are there other collection tools that my credit union can use?
• How should a collection department be managed?
• How can my credit union identify the early warning signs of bankruptcy?
• What are the current bankruptcy laws?

For more program content information or to request a brochure call 800-356-9655, ext. 4249, or email training@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.

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For more program content information or to request a brochure call 800-356-9655, ext. 4249, or email training@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.