On Site Schools

CUNA Collections & Bankruptcy School: Introduction

March 9–14, 2008
San Diego, CA

Also available October 5–10, 2008

ABOUT THIS EVENT

Bankruptcies and delinquent accounts won't go away overnight. The CUNA Collections & Bankruptcy School: Introduction will provide you with the knowledge and skills to understand the most common causes of delinquency, learn effective negotiation strategies, identify the early warning signs of a potential bankruptcy, and discover strategies to strengthen your credit union's position if a bankruptcy is unavoidable.

The CUNA Collections & Bankruptcy School: Introduction is beneficial for all staff members responsible for collections and working with delinquent accounts. Expand your knowledge of bankruptcy and the legal issues involved to keep your credit union's collection practices sound.

Gain productive new skills:

Learn the best practices for collecting delinquent accounts
Understand how to retain members during and after the collections process
Ensure your collections department complies with bankruptcy laws
Learn strategies for credit-related negotiations

Get your questions answered:

What guidelines should be used for effective telephone collections?
Are there other collection tools that my credit union can use?
How should a collection department be managed?
How can my credit union identify the early warning signs of bankruptcy?
What are the current bankruptcy laws?

Can't attend the complete program? Customize your training by choosing the day(s) you want to attend for just $375.00 per day.

LOCATION

CUNA Collections & Bankruptcy School: Introduction: March 9–14, 2008

CATAMARAN RESORT HOTEL
3999 Mission Blvd
San Diego, CA 92109-6959
Phone: (800)422-8386
Reservations: (800)422-8386
Fax: (858)488-1619
Room rates: $184 per night for single or double occupancy^*
Hotel Reservation Deadline: February 7, 2008

* Room rates and availability cannot be guaranteed. Rooms may be sold out prior to this date, so make your reservations early! Room reservations and fees are the responsibility of the registrant. To claim this room rate, call for reservations and reference "CUNA" or "Credit Union National Association."

For more program content information or to request a brochure call 800-356-9655, ext. 4249, or email elearning@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.

TUITION
Registration Fee, Attendee: $1,395 per person
CUNA Council Members receive a $100 discount

Affiliation with CUNA/League is required for attendance.

WHO SHOULD ATTEND
You'll find this training beneficial if you're responsible for collections and working with delinquent accounts. The program will also expand your knowledge of bankruptcy and the legal issues involved in bankruptcy.

TOPICS & OBJECTIVES

SCHEDULE AT A GLANCE

INSTRUCTORS

WHAT PAST ATTENDEES SAY

FREE PUBLICATIONS
Try one of these publications free when you register for this program!

Credit Union Magazine (6 months free!)
Directors Newsletter (6 months free!)

Find out more about these publications

CANCELLATIONS
The last day for cancellations was March 7, 2008. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing.

CPE Credits

AIRLINE INFORMATION
United Airlines is the "Official Airline" for the programs. Call United's Specialized Meetings Reservation Center at (800) 521-4041 to make your airline reservations. Please reference ID# 553SF.

SHUTTLE AND AIRPORT INFORMATION
The hotel is located 13 miles from the San Diego Airport. Cloud 9 Shuttle is available for $13 per person, one way.


Download the complete brochure