Creditors, Member Rights & Public Resources
December 9, 2009
St Pete Beach, FL
8:00 a.m. 3:15 p.m. Local Time
Tuition: $375
TOPICS & OBJECTIVES
Creditors & Consumer Rights & Remedies
- Discuss the variety of creditor remedies used today
- Establish members’ options for stopping or preventing garnishments, repossessions, and foreclosures
- Explore the bankruptcy process from the lender and consumer viewpoint
- Review the legal issues with the Fair Debt Collection Practices Act (FDCPA)
Problem Prevention, Education & Information Programs
- Discuss credit union awareness for "best practices"
- Determine tools and resources to help your members prevent credit issues
- Establish just-in-time intervention tools to keep members on the "straight and narrow"
Public Agencies & Community Resources
- Help your members determine when they are eligible for external assistance
- Establish a list of external resources on a state, regional, and national level
- Develop a resource guide to use for member access and referrals
For more program content information or to request a brochure call 800-356-9655, ext. 4249, or email training@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.
Affiliation with CUNA/League is required for attendance.
LOCATION
TRADEWINDS ISLAND GRAND RESORT5500 Gulf BlvdSt Pete Beach, FL 33706-2323
Phone: (727) 367-6461
Reservations: (800) 808-9833
Fax: (727) 363-2275
Room rates: $170 per night for single/double occupancy plus $15 daily resort fee*
Hotel Reservation Deadline: November 16, 2009
* Room rates and availability cannot be guaranteed. Rooms may be sold out prior to this date, so make your hotel reservations early! Room reservations and fees are the responsibility of the registrant.
INSTRUCTORS
Kathryn Greiner, AFC
Director of Credit Education, University of Michigan Credit Union
Kathryn has been helping people improve their budgeting skills since 1976, and has been called the "budget guru" by the Ann Arbor Observer. Through the University of Michigan Credit Union, Kathryn provides budget counseling as a free service to UMCU members.
Trained and certified as a credit counselor, Kathryn developed a credit education program to teach consumers the skills needed to establish workable budgets, avoid bankruptcy, and improve creditworthiness. In private counseling sessions, she teaches how to control spending, reduce debt, begin to save and still enjoy life! With her unique blend of compassion, realism, and humor she helps them find sensible, workable answers to their financial problems.
Kathryn hosted a call-in radio talk show called "Credit Line" on WAAM radio for two years, has produced four credit education videos and her articles have been published in several credit union newsletters. Kathryn is the editor of ON MY OWN, a newsletter on the wise use of credit by and for high school students.
Ken King
Ken is the executive director of Consumer Credit Counseling Service and Family Service Association of Sheboygan, WI. Ken has a passion and commitment to financial literacy and the education of consumers. He believes we need to help consumers develop the skills necessary to provide financial stability and improve their quality of life. Ken has served as a board member of his credit union for 19 years, worked with the Wisconsin Credit Union League on various education and training programs, and was selected as the League’s 2000 Volunteer of the Year.
WHO SHOULD ATTEND This seminar is designed for credit union staff who work in financial counseling, collections, or lending, as well as other staff who are committed to helping members gain control of their financial future.
CANCELLATIONS
Cancellations received in writing (via fax 608-231-4327) before the end of business on November 29, 2009 are eligible for a refund of the amount paid minus a $50 administrative fee. No refunds will be granted for cancellation requests received after November 29, 2009. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing. Cancellation fees do not apply for free or complimentary programs.
AIRLINE INFORMATION
United Airlines is the "Official Airline" for the programs. To make reservations, visit www.united.com or call United's Specialized Meetings Reservation Center at (800) 521-4041. Please reference ID# 553SF.
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