If you take a snapshot of American debt, the photograph is alarming. Recent statistics from the Federal Reserve estimates debt levels of $18,654 per household, not including mortgage debt.

This training will help you discover ways to help members prevent and resolve financial problems. You'll also have the opportunity to earn your Certified Credit Union Financial Counselor (CCUFC) certification. Or you can simply attend the programs to expand your knowledge and skills in financial counseling.

Throughout the schools you will:

• Learn the underlying causes of financial difficulties
• Discuss best practices for members who are trying to resolve and prevent financial problems
• Learn the best ways to communicate during a financial counseling session
• Examine different methods members can use to control and monitor expenses
• Learn how to design a financial counseling program

Earn national recognition for your financial counseling expertise
At Part I and Part II Schools, testing is provided for those pursuing their Certified Credit Union Financial Counselor (CCUFC) certification. You can review and test at the end of each day or choose to take the exams at a later date at a proctored exam site. To achieve certification, you must successfully complete the exams for both Part I and II of
CUNA Certified Financial Counselor Schools. You may attend Parts I and II in any order; there are no prerequisites. Upon completion of both parts, you will receive a "Certified Financial Counseling" certification.

You may also receive your certification through FiCEP, a new self-study financial counseling certification program. Learn more about FiCEP.

Please note: If you are attending Part I and doing the certification program it is mandatory that you attend Sunday afternoon's session on Designing & Implementing a Financial Counseling Program and take the test following the session.

The Doubletree Grand Hotel Biscayne Bay overlooks the Port of Miami and is within walking distance of the new Carnival Center for the Performing Arts. It is also near Miami's Brickell Avenue financial district, and the fun, food and shops of Bayside Marketplace.

For more program content information or to request a brochure call 800-356-9655, ext. 4249, or email elearning@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.

TOPICS & OBJECTIVES

PREVIEW THE SCHEDULE

INSTRUCTORS

WHAT PAST ATTENDEES SAY

FREE PUBLICATIONS
Try one of these publications free when you register for this program!

• Credit Union Magazine (6 months free!)
• Directors Newsletter (6 months free!)

Find out more about these publications

For more program content information or to request a brochure call 800-356-9655, ext. 4249, or email elearning@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.