A recent CU360.cuna.org article reports that no demographic group is immune from delinquency: 14% of households with an income of more than $100,000 say they're delinquent, and 13% of households whose mortgage is paid off also have at least one bill 30 or more days overdue. Credit unions are seeing more and more members who are experiencing financial difficulties because they lack the knowledge or understanding of how to manage their finances and debt level.

This training will help you discover ways to help members prevent and resolve financial problems. You'll also have the opportunity to earn your Certified Credit Union Financial Counselor (CCUFC) certification. Or you can simply attend the programs to expand your knowledge and skills in financial counseling.

Throughout the schools you will:

• Learn the underlying causes of financial difficulties
• Discuss best practices for members who are trying to resolve and prevent financial problems
• Learn the best ways to communicate during a financial counseling session
• Examine different methods members can use to control and monitor expenses
• Learn how to design a financial counseling program

Earn national recognition for your financial counseling expertise
At Part I and Part II Schools, testing is provided for those pursuing their Certified Credit Union Financial Counselor (CCUFC) certification. You can review and test at the end of each day or choose to take the exams at a later date at a proctored exam site. To achieve certification, you must successfully complete the exams for both Part I and II of CUNA Certified Financial Counselor Schools. You may attend Parts I and II in any order; there are no prerequisites. Upon completion of both parts, you will receive a "Certified Financial Counseling" certification.

You may also receive your certification through FiCEP, a new self-study financial counseling certification program. Learn more about FiCEP.

Both tropical and traditional, the Island Grand is a fun, family-friendly beach resort. The hotel—located directly on the Gulf, in the Tampa Bay area—is known for its white, sandy beaches and meandering shaded waterways.

For more program content information or to request a brochure call 800-356-9655, ext. 4249, or email training@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.

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WHAT PAST ATTENDEES SAY

For more program content information or to request a brochure call 800-356-9655, ext. 4249, or email training@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.