CUNA Consumer Lending School: Foundations
Topics & Objectives

Please note that the Topics/Objectives listed below are subject to change.

Consumer Regulations & Compliance

• Understand regulations affecting consumer loans, including Reg B (ECOA) and Reg Z
• Gain a member-friendly perspective toward compliance
• Explore the latest compliance issues in lending
• Learn how to manage your credit union's risk to minimize financial impact

Examine the Basics of Consumer Lending

• Learn what a credit score means and how to evaluate it
• Understand seven ways to analyze a loan
• Discover important items to review before making a loan decision
• Know how to protect your credit union

Most Creative Loans Ever

• Learn how top loan officers faced
challenging loan situations and got approved
• Understand how to turn hidden
opportunities into good loans

Service-Based Selling

• Boost your loan-to-share ratio by selling off the credit bureau reports
• Plan for successful member interactions
• Uncover benefits to meet member needs
• Find out how to increase your loan volume by 30 percent

Credit Counseling & Your Role as a Loan Officer

• Learn ways to analyze financial troubles
• Consider the implications of loans as a solution to debt
• Discover ways to help members set and achieve financial goals
• Examine a financial counseling model

Home Equity Lending

• Understand the advantages/
disadvantages of home equity loans
• Learn how to set up a home equity
program
• Examine home equity loan policies