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 2008 Seminars

Consumer Lending Advanced: CUNA Membership Growth Task Force Update & Negotiation Skills

May 8, 2008
San Francisco, CA
8:15 a.m. – 3:15 p.m. Local Time
Tuition: $375
 
SEMINAR OVERVIEW

Learn what it takes to be the first choice lender!
Statistics show the rate of loan growth in credit unions is slowing. So now there’s greater competition for members’ business and more pressure on your bottom line. Gain the skills you need to strategize, develop, and implement a competitive and comprehensive lending program. Establish your credit union as your members’ primary financial institution by offering members what they need, when they need it.

This seminar is part of the CUNA Consumer Lending School: Advanced. Click here for additional seminars on this topic.



TOPICS & OBJECTIVES

CUNA Membership Growth Task Force Update

  • Discuss the findings of the CUNA Membership Growth Task Force
  • Look at trends, insights, and ideas to increase your membership growth and retention
  • Understand the history of growth trends and what initiated them
  • Explore CUNA and state initiatives to improve membership growth and retention

Use Negotiation Skills to Improve Your Service

  • Understand your role in the negotiation process
  • Anticipate member needs for credit union products and services
  • Understand various negotiation styles and what motivates each style
  • Negotiate mutually beneficial outcomes with members

For more program content information or to request a brochure call 800-356-9655, ext. 4249, or email elearning@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.

Affiliation with CUNA/League is required for attendance.
LOCATION
HYATT AT FISHERMAN'S WHARF
555 N Point St
San Francisco, CA 94133-1311
Phone: (800)233-1234
Fax: (415)486-4424
Room rates: $189 per night for single or double occupancy**
Hotel Reservation Deadline: April 4, 2008
* Room rates and availability cannot be guaranteed. Rooms may be sold out prior to this date, so make your hotel reservations early! Room reservations and fees are the responsibility of the registrant.

LODGING DETAIL
At the Hyatt at Fisherman's Wharf, you're steps away from the historic waterfront, spectacular scenery, and unique shopping. Click here to make your reservation online!
 
INSTRUCTORS
Mike Schenk
Mike is vice president of economics and statistics for Credit Union National Association. He conducts economic and financial research and provides support for CUNA Governmental Affairs and Public Relations efforts. His analyses regularly appear in publications such as CUNA’s Credit Union Magazine and CU360 Newsletter. Mike has 20 years of experience in the financial services industry. Before joining CUNA in 1992, he was the director of research for Financial Research Corporation, where he conducted economic analyses, competitor evaluations, and product-line planning for mutual fund companies.

WHO SHOULD ATTEND
This ongoing training is beneficial for managers who direct the lending function in their credit union and for other staff who wish to expand their lending knowledge.

CANCELLATIONS
Cancellations received in writing (via fax 608-231-4327) before the end of business on August 26, 2008 are eligible for a refund of the amount paid minus a $50 administrative fee. No refunds will be granted for cancellation requests received after August 26, 2008. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing. Cancellation fees do not apply for free or complimentary programs.
AIRLINE INFORMATION
United Airlines is the "Official Airline" for the programs. Call United's Specialized Meetings Reservation Center at (800) 521-4041 to make your airline reservations. Please reference ID# 553SF.




100% Guarantee
CUNA Center for Professional Development is committed to providing a quality learning experience with cutting-edge topics and expert instructors. If for some reason you are not fully satisfied, contact us and we’ll provide you a full tuition refund or credit.

Not finding what you're looking for? Click here to submit your topic suggestion or question.

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