CUNA Management School
Topics & Objectives

Please note that the Topics/Objectives listed below are subject to change.

Credit Union Philosophy & the Cooperative Culture

• Discuss the basic operating principles of credit unions and explore their values in today's workplace

Serving Members of Modest Means

• Learn about opportunities to reach the unbanked through check cashing services and other transaction products and services

Team-Building Challenge

• Experience and build individual and team effectiveness with this adventure in teamwork, communication, and leadership skills

Basic Credit Union Ratios

• Gain a working understanding of various financial ratios and NCUA's CAMEL rating system

Asset-Liability Management I

• Develop a basic understanding of the concepts and techniques of asset-liability management

Credit Union Management

• Create a climate for effective management

Project Orientation

• Prepare for the research project

Risk Management

• Focus on major risks (internal and external fraud, forgery, scams, violence in the workplace, bomb threats, extortion, and disasters) as well as risks created by new services such as ATMs, wire transfers, plastic cards, safe deposit boxes, and other "speculative" ventures

Leadership Development

• Identify key leadership practices and develop methods of communicating them

Business Writing

• Discover language that gets results

Lending

• Learn the keys to an effective credit union lending program
• Improve your understanding of loan policies, open-ended lending, collections, and bankruptcy issues

Human Resource Management

• Learn the keys to successfully manage staff and achieve results

For more program content information or to request a brochure call 800-356-9655, ext. 4249, or email elearning@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.