CUNA World-Class Customer Service Executive Institute
Instructors

Instructors

  Rick Olson

Rick is one of the foremost speakers in the credit union movement and has a gift for bringing simple solutions to complex problems. Every year he speaks at 60-70 credit union events nationwide. Rick is the author of two highly acclaimed STAR modules on sales and member service, and also wrote Unleash Your Greatness, in which he shares the keys to becoming a person of impact. Rick's speaking style is humorous, with lots of audience participation. He is the former president of a national youth organization and taught college courses for six years.

For more program content information or to request a brochure call 800-356-9655, ext. 4249, or email elearning@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.