CUNA Human Resource Management School: Part II
Topics & Objectives

Please note that the Topics/Objectives listed below are subject to change.

How to Write a Human Resources Strategic Plan

• Discover how to write a comprehensive strategic plan that wows senior management and helps your credit union achieve it’s goals
• Learn step-by-step what to include in your plan
• Receive templates and check lists that will guide you in drafting your plan
• Discuss the latest trends and information to incorporate

Evaluating the CEO

• Examine the practical and legal reasons for evaluating your credit union’s senior leaders
• Explore how to set objective, measurable goals and how to record the process
• Understand how to incorporate your credit union’s vision and unite input from directors and the CEO

Protecting the Elderly From Financial Exploitation

• Learn how predators locate and exploit America’s senior citizens
• Discuss warning signs to bring quicker awareness to victimization
• Learn how to handle a problem when it’s exposed
• Explore resources for assistance for your members and credit union

Managing Business Ethics

• Learn how to create a culture that will uphold ethical behavior
• Understand why people behave the way they do
• Explore ethical problems that managers and credit unions face and how to work them out

Incentive Plans

• Examine a variety of approaches to incentive plans
• Discuss how to design a fair incentive plan
• Learn tracking and calculation methods
• Explore whether or not team incentives will work at your credit union

Turnover Reduction

• Explore proven methods to reducing attrition
• Find out the six main reasons new hires leave during the first 90 days
• Discuss specific solutions to overcome turnover challenges

Finance & Human Resources Implications

• Enhance your ability to interpret, analyze, and use financial information
• Explore financial statements, asset-liability management, ratios, and pricing
• Learn how to use the credit union financial reports to support human resource goals

Creating a Respectful Workplace

• Learn the legal definition of a respectful workplace under Equal Employment Opportunity and Safe Place Laws
• Gain an understanding of how the laws apply to practical, every day situations
• Know how to resolve situations before they harm people and generate legal action
• Understand the elements of a respectful workplace and effective policies and practices

For more program content information or to request a brochure call 800-356-9655, ext. 4249, or email elearning@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.