"There were three main things that I came away with from this week of training: 1) "I hadn't thought of that, it's worth looking into implementing;" 2) "I've thought about that. It's good to know I'm thinking along the right lines;" 3) "Oh good! I'm doing something right!" The teachers were all very good and knowledgeable in their topics. The class participation was great, and I learned a lot from the different views presented. I would definitely come to future seminars and encourage others to take advantage of them as well. Thank you."

"The speakers for the class were not only the most knowledgeable, but also the most enthusiastic that I have ever had. I would love to hear all of them again!!"

"I can honestly say that this is the first conference that I've attended, where ALL of the speakers kept me 100% interested and focused in each session. Another first for me is that I truly was able to take at least one significant piece of information, from each and every session, back to my credit union and actually put it to use right away. This conference was definitely NOT the "same old stuff" on a power point presentation."

Kelli Thomas - TwinStar CU (2007)

"I am a new manager and this program gave me many tools to be a good leader, coach, and manager."

"I will be taking an extensive look at our hiring and disciplinary practices. It is wonderful that I can compare our methods to a structured form!"

"Being a new manager of a branch has, at times, been very stressful with the various staff members. This course has taught me a lot about what I have done wrong and how I can make it better. I enjoyed the company of all the other credit unions and felt that it was a great course."

"This program has been very fulfilling. I have a new view on how to attack problems in my department with a more positive attitude and how to turn a bad situation into a good meeting."

"I underestimated my role as a supervisor and how important it is for me to lead by example. I feel this class will make me not only a better supervisor but a better person in general."

"Being a newer supervisor, I have been guilty of being the "nice supervisor" and, as a result, I think there have been times that I have let people take advantage of me. I've learned that you can be supportive, sensitive to people's needs and feelings, keep control of your area, and gain your team's respect with effective discipline and feedback."