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Self-Study Certificate Programs
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CUNA Regulatory Compliance School: Introduction
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Tyler Parker
Tyler is a nationally recognized speaker on financial institution operational and compliance topics, who over the last 20 years has taught compliance programs for 45 Credit Union Leagues, the Credit Union National Association (CUNA), the National Credit Union Administration (NCUA), and numerous credit unions and financial institutions.
Mary-Lou Heighes, CUCE
Mary-Lou has been involved in the credit union movement since 1989. She has been involved in all areas of credit union operations: general operations, marketing, collections, lending, and compliance. She is a CUNA certified Credit Union Compliance Expert (CUCE) and is president of Compliance Plus, Inc., which provides strategic planning, training, compliance, and consulting services to credit unions. Mary-Lou was the senior research and information consultant for the California/Nevada Credit Union League for seven years, and since founding her company in 2000, has provided training for credit unions and leagues around the country. Prior to her tenure at the league, she spent five years in the credit union trenches.
Bill Klewin
Bill is vice president and staff director of the Lending Lab in the Lending Services Enterprise for CUNA Mutual Group. He joined CUNA Mutual Group in 1986 as assistant counsel specializing in consumer legislation and consumer lending.
Before joining CUNA Mutual Group, Bill maintained a private practice, concentrating on commercial and business law. Bill is a regular contributor to Credit Union Magazine on lending and regulatory compliance and is a frequent speaker at credit union conferences. Bill is a member of both the Wisconsin and American Bar Associations.
Jane Pannier
Jane is the executive vice president of Counter Intelligence Associates, a consulting firm for financial institutions. Jane specializes in compliance training and audits, risk based lending projects, strategic planning, operational reviews, and management and sales training. Previously, Jane served as senior compliance counsel and director of the regulatory compliance department for NAFCU. She has more than 16 years of credit union experience as credit manager, director of research and development, VP of marketing, and CEO.
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