Seminars

TOPICS & OBJECTIVES

I Can’t Believe I’ve Been at This Over 40 Years (and what I’ve learned in the process)

Denny was always the "youngest" — teller, CSR, loan officer, branch manager, AVP, VP, SVP, etc. And then one day he woke up to find out that was no longer the case! Along the way he was CEO of an educational not for profit, part of the management team of another, an SEC "insider" as management team member of a publicly traded company, national sales manager of a sales development consulting firm and founded his own consulting company. He’s worked with more than 100 credit unions, made more than 100 presentations at the national and state level and still found time to raise a family, get an instrument pilot license, and maintain a single digit golf handicap. This semi-serious and occasionally honest look back over Denny’s long and diverse career will pass along lessons learned — and how you can apply them to your role in your credit union.

The Basics of Regulatory Compliance

Regulatory compliance is becoming increasingly important and complex at all levels of the credit union. In this special "double session" you’ll take a look at an overview of important regulations, areas of NCUA focus, how to ask the right questions about compliance, and potential consequences of "non-compliance."

An Overview of Credit Risk

Are you sure that your organization is giving proper attention to all of the relevant factors in the area of credit risk? Credit has tightened considerably and is your credit union effectively managing that risk in a way that works for not only the safety of the credit union, but in the best interest of your members? In this session, you’ll hear about the current nature of credit risk and some best practices for measuring, monitoring, and managing.

How Does the Auditor Become Your Best Friend?

What kind of relationship do you have with your auditor(s)? Did you know it could be something useful to you? Is your current auditor a trusted partner for your credit union? This session will encompass ways you can evaluate your current relationship with your audit firm and make it better. Attend this session to discover what your auditor can do for you and how you can assist them in turn.

So You Think You Don’t Have to Sell?

In your role with your credit union, you don’t have to sell products and services, but you still need to sell your ideas. This session will look at the importance of clear interpersonal communication using the basic principles of sales, like presenting things from the vantage of the listener, rather than yours! We’ll have some laughs and you’ll take away ideas that you can use as soon as you get back to your credit union.

Is Data Leaking Out of Your Organization?

What data is currently "protected" within your credit union? How well is it protected? Is it the proper data to have secured? What’s missing from your data? These questions and more will be covered in this session to allow you to understand that "data" encompasses more than you might think. You can’t assume that "someone" within your credit union has secured all of the data being maintained. The points of leakage of data are important to understand so, as an organization, you can assess the risk associated with securing the many types of data you hold.

NCUA Update

Hear from an NCUA official about current administration priorities and hot-button issues. The financial services sector has gone through significant turmoil recently and this is an opportunity to hear directly from the regulators what is going on and how that may affect your organization.

INSTRUCTORS
Denny Graham
Denny is the founder, president, and CEO of FI Strategies, LLC. He is a popular speaker at credit union events and he has been an instructor for CUNA’s Advanced Sales and Service Culture Institute and the Branch Operations Institute. Denny has more than 30 years of experience in the financial industry as a sales manager, senior vice president of human resources, senior vice president of consumer banking, management committee member at United Postal Savings, CEO of the Institute of Financial Education, and national sales manager for the Bank Administration Institute.

Eileen Iles
Eileen has over twenty years experience in the financial services industry. She has spent the most recent eight years with Crowe Chizek delivering risk management services to financial institution clients ranging from de novo to $9 billion in total assets.

Torpey J. White, CPA
Torpey is the director of a regional accounting and consulting firm’s Risk Advisory Practice, he provides consulting advice and attest services to smaller public, middle market, and not-for-profit organizations. Torpey’s areas of expertise includes: internal control assessments, operational reviews, SAS70 examinations, Sarbanes-Oxley section 404 project administration, internal auditing, accounting assistance, financial reporting and analysis, strategic planning, business process analysis, business process documentation and re-engineering. Torpey has more than 22 years of experience in both public accounting and private industry performing reviews of computer systems to assess internal controls, data analysis to identify trends, increase efficiencies and detect potential defalcations, operational and business process audits and pre-implementation reviews of software installations.

Scot Kern
Scot is the supervisory examiner responsible for federally insured credit unions located in the state of Nevada and northern California, including the San Francisco Bay area. He is responsible for the financial safety and soundness and the examination and supervision activities for over 150 credit unions with $34 billion in assets. Scot began his NCUA career in 1996 as an examiner in Buffalo, New York. He also served as an examiner and problem case officer in NCUA’s western region, a supervision analyst in Austin, Texas, and a supervisory examiner in Columbus, Ohio. He is a Certified Information Systems Auditor and a member of the Information Systems Audit and Control Association.

Woody Hodgdon, CUCE, BSACS
Woody is a Credit Union Compliance Expert (CUCE), Bank Secrecy Act Compliance Specialist (BSACS), and is the national compliance manager for Addison Avenue Federal Credit Union (formerly HP Employees FCU) in Palo Alto, California. Addison Avenue FCU serves employees of Hewlett Packard, Agilent Technologies, Philips Electronics, and several other related employers in the United States and Puerto Rico. Prior to accepting his current job, Woody spent 17 years at HP Rocky Mountain Federal Credit Union in Loveland, Colorado which eventually merged with the other HP credit unions to form Addison Avenue FCU. He spent three years as an agent for CUNA Mutual in northern Colorado prior to starting his management career with credit unions. Woody has been involved in credit union management, operations, marketing, and compliance issues for more than 30 years. He is a graduate of Western CUNA Management School in Pomona, California. He is a 1980’s graduate of CUNA's Regulatory Compliance School and attends annual update sessions to stay current. Woody has lectured to many groups about bankruptcy, the Americans with Disabilities Act, financial counseling, home banking, and risk-based lending. Woody is a charter member of the National Credit Union Institute and earned the Dean's List with Highest Honors designation.

2009 Seminars

Supervisory Committee & Internal Audit Conference - Day 1