Attend the Consumer Lending School to gain the knowledge to quickly and easily guide your members through the lending process. You'll learn how to comply with regulations, strengthen your service attitude, and make sound lending decisions. With a combination of classroom lectures, discussions, practice, and testing, you'll build lending expertise.

• Understand how to comply with consumer lending regulations
• Know how to competently prepare and process lending documents
• Build your knowledge of collections and bankruptcy laws
• Improve your credit analysis and decision-making skills
• Focus on sales and service throughout the lending process
• Discuss common interests and challenges with your peers

Here is a nearby option for lodging. When making your reservations, please request the CUNA Group rate of $109 single/double.

Hyatt Place-Columbia/Harbison
1130 Kinley Rd.
Irmo, SC 29063
Phone: 803-407-1560
Room rate: $109 single/double

For more program content information or to request a brochure call 800-356-9655, ext. 4882, or email abollman@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.

NEW ACH PAYMENT OPTION

SCHEDULE
Monday
8:30-9:00 a.m. Registration and Refreshments
9:00-9:25 a.m. Pre-test
9:25-10:30 a.m. The Role of Credit and Function of Policy
10:45 a.m.-Noon Key Laws and Regulations: Truth-in-Lending
Noon-12:45 p.m. Lunch
12:45-2:00 p.m. Document Preparation and Processing
2:15-5:00 p.m. Collections and Bankruptcy Law for Loan Officers

Tuesday
8:30-9:00 a.m. Refreshments
9:00-10:45 a.m. Ratio Analysis for the Lending Professional
11:00 a.m.-12:15 p.m. Key Laws and Regulations: FCRA & ECOA
12:15-1:00 p.m. Lunch
1:00-2:00 p.m. Key Laws and Regulations: FCRA & ECOA (continued)
2:15-4:15 p.m. Introduction to Basic Financial Counseling

Wednesday
8:30-9:00 a.m. Refreshments
9:00-Noon Communications and Sales Skills for the Lending Professional
Noon-1:00 p.m. Lunch
1:00-2:15 p.m. Benefits of Open-End Lending
2:30-3:45 p.m. Reading Credit Reports
3:45-4:15 p.m. Test Review
5:30 p.m. Group Dinner

Thursday
8:30-9:00 a.m. Refreshments
9:00 a.m.-12:15 p.m. Credit Analysis and Judgment
12:15-1:00 p.m. Lunch
1:00-1:45 p.m. Review Session
2:00-2:45 p.m. Final Test and School Evaluations
2:45-3:00p.m. Recap and Group Photo
3:00-4:00 p.m. Graduation Celebration

INSTRUCTORS

FREE PUBLICATIONS
Try one of these publications free when you register for this program!

• Credit Union Magazine (6 months free!)
• Directors Newsletter (6 months free!)

Find out more about these publications

For more program content information or to request a brochure call 800-356-9655, ext. 4882, or email abollman@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.