CUNA Security Certification Institute: Facilities & Fraud
Topics & Objectives

Please note that the Topics/Objectives listed below are subject to change.

GENERAL SESSIONS:

Security & Compliance Issues Working Together to Protect the Credit Union

• Gain a better understanding of the current landscape of security issues
• Review compliance issues that impact the role of technology and security staff at your credit union
• Explore how a sound risk management program can identify and assess potential security and data breaches

Fraud Issues – Today's Trends & Future Threats

• Learn about the current fraud issues that security officers and IT staff face today
• Network with your peers and industry experts about these security issues for your credit union

Integrating IT & Facility Security Issues

• Understand the importance of security integration and convergence, and how it can benefit your credit union
• Learn how to make security integration work at your credit union
• Discuss surveillance systems and your network
• Explore ways that IT staff and security officers can create a partnership and make it work

Electronic Fraud Issues – How to Thwart

• Discover new and emerging electronic fraud concerns including phishing, vishing, and man-in-the-middle attacks
• View real-life examples of the latest and most common attacks, and learn consequences
• Identify practical guidance to help you detect and deter electronic fraud
• Understand the legal principles governing electronic banking mechanisms
• Learn how to establish effective programs to deal with fraud attempts to minimize your liability
• Get guidance on educating members about how to avoid becoming a fraud victim
• Find out how to stay informed on new types of fraud schemes

BREAKOUT SESSIONS:

Planning & Design of Existing and New Branches

• Analyze how the location of your branches can impact security issues
• Review internal and external security concerns
• Gain a better understanding of how the layout and design of a branch can play a role in creating a more secure environment

Budgeting & Staffing Your Security Department

• Learn how to support your budget needs and how to state your case for the budget to management
• Discuss what should be included in your budget and how to create an effective budget for annual security needs

External & Internal Security Audit

• Learn how to conduct robbery or physical security risk analysis
• Understand the importance of the review of records
• Establish what should be in a security plan review including current policies and procedures, methods of control, and past incident review
• Understand risk assessment scoring
• Evaluate engineering controls (cameras, alarms, etc.)
• Review site evaluations for branch locations
• Examine daily operations issues and optional written survey of all employees
• Discuss final reports and recommendations

Robbery Issues: Robbery Anomalies This Year in Review

• Discuss trends and tips from an analysis of recent robberies
• Measure the prevention, deterrence, and response protocols of financial institutions
• Get to know the details that go beyond the headlines
• Learn information to enhance your robbery prevention program
• Review the components of operation "safecatch"

Social Engineering: The Foundation of Fraud

• Understand social engineering principles
• Identify the red flags of social engineering attempts
• Discuss best practices and resources for related risk mitigation

Employee Fraud Awareness Training: First Line of Defense

• Assess the requirements and needs for employee fraud awareness training
• Weigh the value proposition of employee awareness initiatives
• Examine the benefits of and detractors from effective employee training initiatives
• Obtain resources for assessing and implementing effective employee fraud training within your credit union