CUNA Security & Fraud Institute: Introduction
Topics & Objectives

Please note that the Topics/Objectives listed below are subject to change.

Administering the Policies & Procedures of a Security Operation

• Gain an overview regarding the administration of your operation
• Discuss effective ways to educate your management and board on security and the value of pro-active risk management
• Learn how to partner with human resources to integrate security as a component of all job descriptions, recruitment, and training

Robbery Policies, Procedures & Training

• Review the procedures you need to have in place before, during, and after a robbery
• Discuss sample policies, employee handbook statements, and training outlines
• Learn and practice techniques for witness identification

Internal Fraud & Crime

• Identify the basic steps for an internal investigation
• Discuss ethics training as it relates to internal fraud
• Review internal policies and operating procedures

Workplace Violance

• Gain a better understanding of the different types of workplace violance that can take place at your credit union
• Identify the signs to look for that may lead to early identification of people prone to commit violent acts

Current Schemes, Scams & Fraud

• Understand how confidence games are perpetrated against credit unions and members
• Examine the internet schemes perpetrated against credit unions for major losses
• Discuss how to educate members against becoming victims of confidence schemes

Conducting an Investigation

• Establish the basic steps that should be implemented during an external investigation
• Identify resources to assist with the investigation
• Review suspicious activity reports and management reporting