Ron Canham, president of The Canham Group presents an enthusiastic and practical approach to topics such as leadership, customer service, and change management. He has worked for 25 years as an educator, manager, and small business owner in government, health care, manufacturing, sales, and higher education. Ron's accomplishments include the development of national award winning organizational training programs and being named Instructor of the Year at the University of Phoenix. His varied background has prepared him for client audiences that include Blockbuster Video, Make-A-Wish Foundation, Dial Corporation, Xerox, and American Express. Ron also puts his management skills into practice as the owner of Aircool, Inc., an evaporative cooling and manufacturing business in Tucson, AZ.

Jim Rechel is president of The Rechel Group, Inc., a risk-consulting firm. Over the last 15 years, he has conducted seminars for more than 1,000 professional organizations. He is a Certified Financial Security Officer and on the board of The Institute for Criminal Justice Education. Previously, Jim was vice president for Fifth Third Bank in Cincinnati, where he held positions in retail, lending, and as security director. He was a special agent with the FBI for three years.

Joni Lovingood is a senior risk management specialist for CUNA Mutual Group's credit union protection risk management department. In her position, Joni is responsible for assisting credit unions in identifying areas of risk in their operations and recommending appropriate controls to reduce exposures to loss. In addition, she educates and trains credit union staff and organizations in all areas of fraud prevention and risk management.

Susan is a leading financial services expert with vast regulatory, risk management, and security best practice knowledge and expertise. During her 14 year tenure as a examiner, Susan held numerous lead positions including regional IT examination specialist, special assistant to the regional director, special assistant to the director of DSC, and special assistant to the vice chairman of the FDIC. Susan was also a lead instructor for the FDIC's technology school and was instrumental in key industry initiatives such as the FDIC E-Risk Strategic Initiatives Risk Monitoring Committee, the Chicago Region Interagency Technology Group, and the Federal Financial Institutions Examination Council (FFIEC) IT Handbook rewrites. Prior to launching her consulting practice, Susan was vice president of Regulatory Compliance for an Internet security company where she advised staff, customers, and partners on regulation, security, and risk management. Susan retains close relationships within the FFIEC agencies as well as industry trade groups to stay abreast on new technologies, best practices, and regulatory issues.

Susan currently performs IT audit and regulatory reviews for financial institutions as well as assist institutions in preparing for and responding to a regulatory examination. Susan also consults for several security providers and vendors helping them align products and services to meet institution regulatory mandates. She has over 18 years experience in the IT regulatory field and speaks regularly at risk management and security educational seminars and has authored numerous white papers on emerging information technology and security risk management topics. Susan is a Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM) and Certified Risk Professional (CRP).