CUNA Security & Fraud Institute: Introduction
Topics & Objectives

Please note that the Topics/Objectives listed below are subject to change.

Managing & Reporting Fraud: Communicating Throughout the Organization

• Learn how to establish a risk management committee
• Determine how to develop a fraud prevention program
• Discuss successful techniques of how to report bad news to management

Administering the Policies & Procedures of a Security Operation

• Gain an overview regarding the administration of your operation
• Discuss effective ways to educate your management and board on security and the value of pro-active risk management
• Learn how to partner with human resources to integrate security as a component of all job descriptions, recruitment, and training

Robbery Policies, Procedures & Training

• Review the procedures you need to have in place before, during, and after a robbery
• Discuss sample policies, employee handbook statements, and training outlines
• Learn and practice techniques for witness identification

Workplace Violence

• Determine what actions to take when violence in the workplace does occur
• Establish the steps to follow after a violent act occurs
• Identify the key role that managers have in minimizing the risk of violent acts

Internal Fraud & Crime

• Identify the basic steps for an internal investigation
• Discuss ethics training as it relates to internal fraud
• Review internal policies and operating procedures

Security Planning & Risk Assessments

• Learn how physical surroundings could make your credit union a target for robbers
• Analyze how to conduct a physical risk assessment
• Review case studies that will instruct which situations to avoid

Conducting an Investigation

• Establish the basic steps that should be implemented during an external investigation
• Identify resources to assist with the investigation
• Review suspicious activity reports and management reporting

Current Schemes, Scams & Fraud

• Understand how confidence games are perpetrated against credit unions and members
• Examine the internet schemes perpetrated against credit unions for major losses
• Discuss how to educate members against becoming victims of confidence schemes

Technology – How it Can Be Used to Detect Fraud

• Establish how data processing and third party vendor system reports will assist in detecting external fraud
• Discuss which system reports will aid in the detection of on-going embezzlement and internal fraud cases

For more program content information or to request a brochure call 800-356-9655, ext. 4249, or email elearning@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.