CUNA Security & Fraud Institute: Advanced
Topics & Objectives

Please note that the Topics/Objectives listed below are subject to change.

Managing & Reporting Fraud

• Develop no nonsense techniques for establishing security awareness in staff
• Generate the statistics and methods you need for reporting to management
• Discuss successful techniques of how to report bad news to management

Communication Within Your Credit Union

• Learn how departments "really" communicate with each other
• Discuss communication methods that will improve productivity within your credit union
• Explore which communication methods to use to build trust

End User Training

• Establish who should be involved and how often the training should occur
• Review samples of training materials on a variety of subjects
• Discuss learning management systems in auditing, reporting, testing, and certificates

Security Trends

• Discuss the issues that arise from security breaches
• Explore the history of attack trends and the evolution of the hacker
• Analyze the current attack trends that are hurting credit unions today

Risk Analysis

• Explore the federal requirements for risk analysis
• Determine what risk analysis techniques would benefit your credit union
• Analyze the proper risk analysis approach

Overview of Current Internet Scams & Schemes

• Discuss credit unions’ potential for security blind spots
• Explore tools that can be utilized to protect your credit union against internet scams
• Learn how your credit union can thwart internet scams through member education

Preventing Elderly Fraud

• Develop skills that will enable your credit union to filter out fraud for your members
• Recognize the "red flags" of fraud that are targeted for elderly
• Determine the legal issues that can affect your credit union

Security Issues Panel Discussion

• Discuss the current challenges that your credit union faces today
• Network with your peers about security issues

Fraud in a Wireless World

• Learn how wireless hotspots leave members vulnerable
• Establish how your members’ negligence can affect your credit union’s vulnerability
• Explore ways that your credit union staff can educate members about their role in preventing wireless fraud

The FACT ACT & "Red Flags"

• Understand the seven categories of "red flags" identified by the FACT Act
• Discuss the necessary components of an identity theft program
• Analyze realistic applications of using "red flags" for detecting identity theft

For more program content information or to request a brochure call 800-356-9655, ext. 4249, or email elearning@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.