"I gained useful information that can be applied to every aspect of the credit union's operation from the top down and/or the bottom up."

"I learned to see the 'big picture' and to finally understand how strategic planning happens, and what its impact can be."

"This was by far the best educational program I have attended in my 33 years of working for my credit union."

"This seminar was on a higher level than others I attended and offered me more tools to guide my CU in the long-term future. A must for CEO and board chairman."

"I benefited greatly from this program. Doing planning sessions myself, this session brought new insights and different perspectives to so many of the key elements of strategic planning. There is no doubt that I will start using these ideas immediately, going forward. Those that stand to benefit will certainly be our CUs."

"This class provided me valuable information to help manage our CU, now and in the future, in an ever-changing environment. I learned how to make changes in our CU's policies and procedures in order to remain profitable."

"I have been an active CUNA self-study program participant since I began here six and a half years ago. I have every STAR cert/pin that's out there. Now as a Manager I am well into my MERIT training.This conference not only pulled together all the smaller bits of education I have received, but gave me the skill set and the courage to come back and make the necessary changes. The information, guidelines and examples the instructors gave made this program priceless, literally."

"What they taught me brought together all my years of experience & knowledge. I literally had an "A-HA" moment!"

"It gave me some ideas to bring back and tie together some of the planning pieces we've been doing. It validated that the core purpose is what it's all about and much more emphasis needs to be put on that. It also re-energized me for this upcoming planning season after a few seasons of what seemed like 'going through the motions'."