CUNA Sales & Service Culture Institute
April 1518, 2008 San Diego, CA
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ABOUT THIS EVENT
Explore the training, strategizing, and coaching skills you'll need to strengthen member relations and improve your bottom line. Discover how to create a new, vigorous sales culture in your credit union -- from the front line to the back office!
- Optimize your credit union's sales and service environment
- Coach and motivate staff for greater success
- Build leadership commitment
- Learn five steps for setting and achieving goals
- Track your results
"I learned how to motivate my staff and put sales into a different perspective that is exciting, motivating, and most importantly, a big key to 100% member satisfaction."
- Tami Lee, Teller Manager Black Hills Federal Credit Union
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LOCATION
| CUNA Sales & Service Culture Institute: April 1518, 2008 |
OMNI SAN DIEGO 675 L. Street San Diego, CA 92101
Phone: (800)843-6664
Reservations: (619)231-6664
Fax: (619)231-8060
Room rates: $219 per night for single or double occupancy*
Hotel Reservation Deadline: March 18, 2008
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* Room rates and availability cannot be guaranteed. Rooms may be sold out prior to this date, so make your reservations early! Room reservations and fees are the responsibility of the registrant. To claim this room rate, call for reservations and reference "CUNA" or "Credit Union National Association."
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For more program content information or to request a brochure call 800-356-9655, ext. 4249, or email elearning@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.
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TUITION
Registration Fee, Attendee: $1,295 per person
CUNA Council Members receive a $100 discount
Affiliation with CUNA/League is required for attendance.
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WHO SHOULD ATTEND CEOs, senior management, branch managers, and those vested with the responsibility to transform the service culture of their credit union.
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TOPICS & OBJECTIVES |
PREVIEW THE SCHEDULE |
WHAT PAST ATTENDEES SAY |
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FREE PUBLICATIONS
Try one of these publications free when you register for this program!
- Credit Union Magazine (6 months free!)
- Directors Newsletter (6 months free!)
Find out more about these publications
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CANCELLATIONS
The last day for cancellations was April 9, 2008. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing. Cancellation fees do not apply for free or complimentary programs.
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AIRLINE INFORMATION
United Airlines is the "Official Airline" for the programs. Call United's Specialized Meetings Reservation Center at (800) 521-4041 to make your airline reservations. Please reference ID# 553SF.
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SHUTTLE AND AIRPORT INFORMATION
San Diego International Airport is 7 minutes from the hotel. A taxi is $15 one-way, or the Cloud 9 shuttle is available for $9 per person, roundtrip. |
For more program content information or to request a brochure call 800-356-9655, ext. 4249, or email elearning@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.
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100% Guarantee
CUNA Center for Professional Development is committed to providing a quality learning experience with cutting-edge topics and expert instructors. If for some reason you are not fully satisfied, contact us and we’ll provide you a full tuition refund or credit.
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