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CUNA Sales & Service Culture Institute

  | Home | Topics | Schedule | Instructors | Testimonials |


 

March 30–April 1, 2009
Charlotte, NC


ABOUT THIS EVENT

Explore the training, strategizing, and coaching skills you'll need to strengthen member relations and improve your bottom line. Discover how to create a new, vigorous sales culture in your credit union -- from the front line to the back office!

  • Critical Success Factors for a Value-Driven Sales Culture
  • Successfully Navigating Organizational Change
  • Transitioning to a Sales Environment
  • Advancing Your Sales Culture
  • Transforming to a High Performance Sales Culture
  • Action Planning

"I learned how to motivate my staff and put sales into a different perspective that is exciting, motivating, and most importantly, a big key to 100% member satisfaction."
- Past Attendee


 
LOCATION
CUNA Sales & Service Culture Institute: March 30–April 1, 2009

HILTON CHARLOTTE UNIVERSITY PLACE
8629 Jm Keynes Dr
Charlotte, NC 28262-8425
Phone: (704) 547-7444
Reservations: (800) 445-8667
Fax: (704) 548-1081
Room rates: $119 per night for single/double occupancy*
Hotel Reservation Deadline: March 9, 2009
* Room rates and availability cannot be guaranteed. Rooms may be sold out prior to this date, so make your reservations early! Room reservations and fees are the responsibility of the registrant. To claim this room rate, call for reservations and reference "CUNA" or "Credit Union National Association."

TUITION
Registration Fee, Attendee: $1,295 per person

CUNA Council Members receive a $100 discount

Affiliation with CUNA/League is required for attendance.

WHO SHOULD ATTEND
CEOs, senior management, branch managers, and those vested with the responsibility to transform the service culture of their credit union.

TOPICS & OBJECTIVES

PREVIEW THE SCHEDULE

INSTRUCTORS

WHAT PAST ATTENDEES SAY

FREE PUBLICATIONS
Try one of these publications free when you register for this program!

  • Credit Union Magazine (6 months free!)
  • Directors Newsletter (6 months free!)

Find out more about these publications


CANCELLATIONS
The last day for cancellations was March 22, 2009. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing. Cancellation fees do not apply for free or complimentary programs.
 CPE Credits
AIRLINE INFORMATION
United Airlines is the "Official Airline" for the programs. To make reservations, visit www.united.com or call United's Specialized Meetings Reservation Center at (800) 521-4041. Please reference ID# 553SF.




  | Home | Topics | Schedule | Instructors | Testimonials |


100% Guarantee
CUNA Center for Professional Development is committed to providing a quality learning experience with cutting-edge topics and expert instructors. If for some reason you are not fully satisfied, contact us and we’ll provide you a full tuition refund or credit.

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