Schedule

WEDNESDAY, OCTOBER 21
12:00-2:00 p.m. Preconference Registration
2:00-5:00 p.m. Preconference Workshop: Building a Balanced Scorecard for Organizational Performance, George Towle, Partner, The Rochdale Group
2:00-5:00 p.m. Conference Registration

THURSDAY, OCTOBER 22
7:30-8:30 a.m. Continental Breakfast
7:30-9:00 a.m. Registration
8:30-8:45 a.m. Welcome and Opening Remarks
8:45-10:00 a.m. KEYNOTE SESSION: Positively Contagious Leadership: The Green Lantern Effect, Kirk Weisler, Chief Morale Officer, Team Dynamics
10:30-11:45 a.m. GENERAL SESSION: Economic Update & Impact on CUs, Bill Hampel, Chief Economist, CUNA
11:45 a.m.-1:00 p.m. Awards Luncheon
Sponsored by the National Credit Union Foundation
Join us as we present the 2009 Community Credit Union of the Year Awards.
1:15-2:30 p.m. BREAKOUT SESSIONS:
  • On The Radar: Credit Unions 2010, George Towle, The Rochdale Group
  • Community Credit Union Best Practices, Gail Cook, Erie General Electric FCU, Carlyn Roy, OSU Federal Credit Union
  • Reaching Out to the Largest, Fastest-Growing, Youngest, and Most Underserved Population, Warren Morrow, Coopera Consulting
2:45-4:00 p.m. BREAKOUT SESSIONS:
  • Handling Problem Loans in this Economy, Matt Davidson, Consultant and Keith Reynolds, CEFCU
  • Financial Literacy as a Growth Initiative, Claudine Oriani, As If Productions
  • Growing Members One Deposit at a Time, Lois Kitsch, National Credit Union Foundation
4:00-5:30 p.m. Welcome Reception

FRIDAY, OCTOBER 23
7:30-8:30 a.m. Continental Breakfast
7:30-8:30 a.m. Registration
8:30-9:45 a.m. GENERAL SESSION: NCUA Update, Gigi Hyland, NCUA Board Member
10:15-11:30 a.m. BREAKOUT SESSIONS:
  • A Seat at the Table: Young Adult Directors and Board Advisors, Ben Rogers, Filene Research Institute
  • Mergers & Future Implications for Credit Unions, Frank Drake Smith Debnam Narron Wyche Saintsing & Myers, LLP
  • Return on Member: The Strategic Value of Your Members, Jeff Rendel , E1™
11:30 a.m.-1:00 p.m. Lunch ‘n’ Learns
(boxed lunch with facilitated round table discussions)
1:15-2:30 p.m. GENERAL SESSION: Legislative/Regulatory Update
2:45-4:00 p.m. BREAKOUT SESSIONS:
  • Members Today and Tomorrow, Jon Haller, CUNA
  • Growth Opportunities in Member Financial Rehabilitation, David Reed, Attorney at Law
  • Gen Y ROI: Credit Union Strategies that Work, Josh Jones, CUNA

SATURDAY, OCTOBER 24
7:30-8:30 a.m. Continental Breakfast
8:30-9:45 a.m. BREAKOUT SESSIONS:
  • Should You be Getting Into or Running From Small Business Services? Doug Benzine, CUNA
  • If It’s Important to Your Community and Members, It Should be Important to You! Joni Walker, Missoula FCU
10:15-11:30 a.m. CLOSING GENERAL SESSION: Fearless Leadership, Steve Chandler, author of Shift Your Mind