Welcome to this "play page"! It's a place to experience some of the interactive, online learning activities available in our CU Advance courses. Select the title of the "STAR" or "MERIT" course you are studying, and then the chapter you want to review. Enjoy!
S21M
Serving Credit Union Members
S630M
Critical Role of Technology
S1304M
Introduction to Credit Unions
S1305M
Credit Union Sales
S1306M
Business Math: Lending and Credit
S1307M
Business Math: Share and Deposit Accounts
S1308M
Professional Member Service
S1309M
Security Procedure Protocol
S1311M
Managing Member Accounts
S1312M
Servicing Mortgage Loans
S1313M
Preparing Loan Documents
S1314M
Maintaining Loan Documents
S1315M
Reconciling Records
S1316M
Applying Collection Practices
S1317M
Recognizing Emerging Fraudulent Practices
S1318M
Encouraging and Instilling Member Service
S1319M
Aligning Your Department with CU Strategy
S1321M
Call Center Service Skills
S1322M
Money and Negotiable Instruments
S111M
Frontline Basics
S1323M
Your Role in Growing Membership

M37
Business Communication Skills
M38
Resolving Employee Conflict
M39
Transitioning to Trainer
M40
Recruiting Today's Employees
M41
Managing Today's Employees
M42
Difficult Human Resource Issues
M43
Transitioning to Trainer II
M44
Leading Your Team
M45
Fundamentals of Marketing