Credit Union Front Line Newsletter
Empower tellers, call-center staff, and MSRs to improve service and sales.
Day in and day out your front-line staff represent your credit union and help members with their
needs. Engage and educate your front-line staff, empowering them to improve their sales and
service with Credit Union Front Line Newsletter. It’s packed with sales strategies, risk-management tactics, and
real-life examples of outstanding member service. Credit Union Front Line Newsletter offers valuable training on:
- Protecting the credit union from counterfeit currency, check fraud, and identity theft
- Mastering effective communication skills
- Reducing stress and maintaining a work/life balance
- Dealing with difficult members or staff
- Recognizing sales opportunities
- Understanding need-to-know regulations
- Preparing for robberies and other emergencies
- Taking advantage of career opportunities
Hear what readers have to say

| Order Credit Union Front Line for
all your frontline staff. |
Credit Union Front Line Newsletter - Print Version:
Credit Union Front Line Newsletter is priced so every teller and MSR at your credit union can enjoy
a copy. Every subscription includes six copies of each monthly issue, making it a very affordable
educational tool. It's like getting six subscriptions for the price of one!
| Affiliated Credit
Union Rates |
| Each subscription includes 6 copies per issue |
| | 1 Year | 2 Year | 3 Year |
| 1 subscription | $263 | $473 | $631 |
| 2+ subscriptions | $176 ea | $317 ea | $422 ea |
Subscribe online or call (800) 348-3646. |
Credit Union Front Line Newsletter - PDF Subscription:
Do you have more than 60 front-line staff or widespread branch locations? A Credit Union Front Line
Newsletter - PDF subscription gives you flexible ways to distribute the newsletter to staff. For
your one-year subscription period, you'll have ongoing access to screen-optimized and print-
optimized PDFs of each monthly issue and access to all back issues of
Credit Union Front Line Newsletter. Each month you'll receive an e-mail announcing the posting of
new PDF files. You'll have the opportunity to:
- Download a print-optimized Credit Union Front Line PDF, send it to your
color printer, and print the exact number of copies you need.
- Access a screen-optimized PDF and e-mail it to staff. This version
is a smaller file that's easy to send and read online. It's perfect for
sending to staff in remote locations.
- Post the screen-optimized Credit Union Front Line on your intranet for staff
to read online. As you save and archive each issue on your intranet, your
staff will have quick and easy access.
| Affiliated Credit
Union Rates |
| | 1 Year | 2 Year | 3 Year |
| PDF subscription | $1,500 | $2,900 | $4,200 |
Subscribe online or call (800) 348-3646. |
For questions about subscribing to Credit Union Front Line Newsletter,
call CUNA Fulfillment Services at (800) 348-3646.
YOUR SATISFACTION IS GUARANTEED! If you ever decide that Credit Union Front Line Newsletter
is not for you, you may cancel your subscription and receive a refund on all unmailed issues.
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