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Credit Union Front Line Newsletter

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Empower tellers, call-center staff, and MSRs to improve service and sales.

Day in and day out your front-line staff represent your credit union and help members with their needs. Engage and educate your front-line staff, empowering them to improve their sales and service with Credit Union Front Line Newsletter. It’s packed with sales strategies, risk-management tactics, and real-life examples of outstanding member service. Credit Union Front Line Newsletter offers valuable training on:

Protecting the credit union from counterfeit currency, check fraud, and identity theft
Mastering effective communication skills
Reducing stress and maintaining a work/life balance
Dealing with difficult members or staff
Recognizing sales opportunities
Understanding need-to-know regulations
Preparing for robberies and other emergencies
Taking advantage of career opportunities

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Credit Union Front Line Newsletter - Print Version:

Credit Union Front Line Newsletter is priced so every teller and MSR at your credit union can enjoy a copy. Every subscription includes six copies of each monthly issue, making it a very affordable educational tool. It's like getting six subscriptions for the price of one!

Affiliated Credit Union Rates
Each subscription includes 6 copies per issue
	1 Year	2 Year	3 Year
First subscription	$253	$449	$591
2nd-9th subscriptions	$169 ea	$281 ea	$337 ea
10th + subscriptions	$146 ea	$236 ea	$269 ea

Subscribe online or call (800) 348-3646.

Credit Union Front Line Newsletter - PDF Subscription:

Do you have more than 60 front-line staff or widespread branch locations? A Credit Union Front Line Newsletter - PDF subscription gives you flexible ways to distribute the newsletter to staff. For your one-year subscription period, you'll have ongoing access to screen-optimized and print- optimized PDFs of each monthly issue and access to all back issues of Credit Union Front Line Newsletter. Each month you'll receive an e-mail announcing the posting of new PDF files. You'll have the opportunity to:

Download a print-optimized Credit Union Front Line PDF, send it to your color printer, and print the exact number of copies you need.
Access a screen-optimized PDF and e-mail it to staff. This version is a smaller file that's easy to send and read online. It's perfect for sending to staff in remote locations.
Post the screen-optimized Credit Union Front Line on your intranet for staff to read online. As you save and archive each issue on your intranet, your staff will have quick and easy access.

Affiliated Credit Union Rates
	1 Year	2 Year	3 Year
PDF subscription	$1,500	$2,900	$4,200

Subscribe online or call (800) 348-3646.

For questions about subscribing to Credit Union Front Line Newsletter, call CUNA Fulfillment Services at (800) 348-3646.

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