For the most part, consumer lending helps credit union members realize a dream or achieve personal goals. It is rewarding when loan officers play a role in making that happen. It's an unfortunate reality that from time to time a loan application is a first step in fraud, not positive opportunities.
The lending process can remain convenient and efficient for members, but there are BSA requirements loan officers need to know to also keep that process secure. Compliance is not a burden for the thorough loan officer. Be sure your loan department understands how its policies and procedures promote BSA awareness and execution with this Training on Demand. I
CUNA Training on Demand is a downloadable, video-like training tool that provides a 30-45 minute expert presentation.