Producing an informed front line is the best way for a credit union to remain compliant and safe. Knowing what is required of front line staff when it comes to the Bank Secrecy Act and its related reporting requirements maximizes prevention, but can be confusing and difficult to deliver effectively. This Training on Demand covers what the front line needs to know to be in compliance with the Bank Secrecy Act. In addition, it provides access to five onine exams with the opportunity to purchase additional for $24.50 each to record proof of the knowledge gained.

Few credit union employees see more action or wear more hats than tellers at the front lines. A primary contact point, tellers play an important role in building and nuturing relationship with members. With so much interaction, tellers play a sales role as they communicate and learn the needs of membership on a daily basis. One of the most vital roles tellers play, however, is most often exercised under the radar of visitors. With all the interaction and financial transactions tellers experience, their observational skills and detailed adherence to procedure becomes necessary for the security and protection of members and the credit union. Be sure they are prepared with this Training on Demand.

CUNA Training on Demand is a downloadable, video-like training tool that provides a 30-45 minute expert presentation.