Credit unions are a welcoming bunch. Growing membership is not only strategic for the overall viability of the credit union, it also happens to be fun.

While it’s a pleasure being able to shake the hand of a new member as you welcome her or him to the movement, the steps leading up to that moment require specific care where the Bank Secrecy Act is concerned. Staff in charge of opening new accounts must attend to several specific guidelines and conduct particular verification measures. Opening new accounts with proper diligence helps secure your credit union's compliance and your credit union's integrity in the eyes of those it serves. The absence of such practices takes the fun out of developing new member relations.

This Training on Demand covers what new accounts staff members need to know to be in compliance with the Bank Secrecy Act. In addition, it provides access to five onine exams with the opportunity to purchase additional for $24.50 each to record proof of the knowledge gained.

CUNA Training on Demand is a downloadable, video-like training tool that provides a 30-45 minute expert presentation.