Today’s managers must have the skills to deal with a diverse workplace, including nontraditional employees, considerable legal restrictions, and heightened sensitivities. This module gives you these skills in addition to covering the topics of changing the corporate culture, understanding nonverbal cultural cues, benefiting from conflict, building consensus, developing trust, modeling behavior, and becoming a change agent.
See the topics and learning objectives
Hide detail Topics Include:
• What is Diversity?
• Looking Inward
• A Paradigm Shift
• Communicating with a Diverse Work Force
• Using Conflict as a Diversity Skill
• Building Strong Cross-Cultural Teams
• Coaching, Mentoring, and Career Development
• Diversity Leadership
This course is a recommended course in the following learning plans:
|
|
Course Number: M12 (online and print)
See more HR Staffing and the Law courses.
|