In this fast-changing world, effective strategic planning requires a magical ability to predict tomorrow’s technology. While that may be impossible, what is required is an ability to be fast on your feet in reacting to new technologies as they become available. Understanding these technological opportunities and dealing with the rapid rate of introduction are covered in this course.

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Topics include:
• The Role of Technology
• Perspectives on Financial Service Technology
• The Role of Management
• Working with the Staff
• Types of Technology
• Controlling Electronic Fraud