You’ve interviewed and hired the candidate, now what? In this course, you will learn the importance and value of a planned approach to employee development. Good employee career planning results in loyal, committed, and productive employees. Learn how to use practical tools in building your bench and creating effective employees.

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Following are the learning objectives for each course:

Introduction to Managing Today’s Employee:

• Recognize the generations existing today and characteristics of each
• Identify two generational differences within employee groups
• Describe four employee challenges facing managers today
• Recognize key staff members from ABC Community Federal Credit Union

Managing Employee Performance:

• Recognize four components of an effective performance review
• Apply SMART goal-setting techniques to individual performance goals
• Identify and document performance issues in a timely and efficient manner
• Manage performance issues effectively, using a five-step process

Managing Employee Success:

• Assess and describe corporate strategy specific to your credit union
• Identify competencies needed for your credit union’s future success
• Understand three types of employees and their advancement potential
• Recognize behavioral-based interview questions
• Outline developmental goals to move employees through the four stages of success

Building Your Bench:

• Use a four-step process to assess the individual talents of your team
• Design valuable training plans for new and existing staff
• Identify six characteristics of a trusted leader
• Recognize how diversity can benefit the credit union

Employee Retention:

• Identify the importance of motivation and recognition in employee retention
• Recognize the difference between managing, coaching, and mentoring and how each can be used effectively
• Outline two factors that contribute to positive performance results
• Describe the changing marketplace and the impact these changes have on employee retention

HR Law and Today’s Employees:

• Recognize aspects of the Fair Labor Standards Act
• Understand effects of the Family and Medical Leave Act
• Identify other federal laws affecting the workplace
• Address compliance issues correctly and confidently