This course deals with a necessary side of loan granting - collection procedures for delinquent loans. Collections describes the classification of past-due accounts, collection techniques, special delinquency problems, Soldiers' and Sailors' Civil Relief Act, Fair Debt Collection Practices Act, bankruptcy overview, and amendments to bankruptcy laws.

Contents
• Establishing a Collection System
• The Basics of Collection
• Special Delinquency Problems
• Bankruptcy Overview
• Bankruptcy Proceedings

By successfully completing the optional exam, you can earn 2 credits for the CUNA Volunteer Certification Program (Level 1, Safety & Soundness) toward your Certified Credit Union Volunteer designation.